Apartment Community Manager

SMI Property Management is committed to building a strong team of dedicated professionals who provide exceptional service to both our owners and residents. We are seeking an enthusiastic, detail-oriented Apartment Community Manager to oversee daily operations at multiple properties in the Albany area.

OVERVIEW: The Apartment Community Manager is responsible for ensuring the properties are well-maintained, efficiently operated, and aligned with the high standards associated with SMI Property Management.

KEY RESPONSIBILITIES:

• Oversee daily on-site operations and ensure the property is maintained to company standards.

• Manage rent collection and ensure timely, accurate processing.

• Administer leases, prepare lease renewals/rent increases, review rent charges, analyze lease clauses, enforce tenant compliance, and fulfill landlord obligations.

• Collaborate with the accounting department to maintain accurate rent rolls and accounts receivable.

• Provide excellent tenant relations by addressing repair requests, maintenance needs, lease issues, and general concerns.

• Enter, track, and follow up on work orders through completion in coordination with maintenance staff and vendors.

• Investigate and resolve tenant disputes while maintaining a professional, solutions-focused approach.

• Present a positive, professional, and customer-focused demeanor with tenants, team, clients, and the public.

• Ensure vacant units are “rent ready” and oversee advertising and leasing efforts.

• Conduct inspections of vacant and occupied units.

• Perform all responsibilities in alignment with SMI policies, procedures, and client goals.

• Coordinate and accompany City, County, or State inspections as required.

• Issue notices for nonpayment, rental agreement violations, and terminations.

• Enter, track, and follow up on work orders through completion.

REQUIREMENTS:

• High School Diploma or equivalent (preferred)

• One or more years of property management experience (preferred)

• Valid Driver’s License (required)

• Knowledge of Landlord-Tenant Law and Fair Housing

• Reliable transportation for travel between properties and to the SMI Keizer office as needed

COMPENSATION & BENEFITS:

Pay: Starting at $28.00 per hour

Schedule: Full-time | Monday – Friday, 8:00 AM – 5:00 PM

Location: This is an in-office position. Remote work is not available.

Benefits include:

• Medical, Dental, and Vision Insurance

• Paid Time Off

• Enrollment in OregonSaves Retirement Program

• Basic and Voluntary Life/AD&D Insurance

• Long-Term Disability Income Insurance

• Employee Assistance Program (EAP)

• Digital Wellness/ID Theft Protection

• Legal Coverage

• Pet Insurance

Benefits:

• Dental insurance

• Employee assistance program

• Health insurance

• Paid time off

• Professional development assistance

• Vision insurance