Manager, Communications

• Manage media relations, including pitching stories, responding to inquiries, developing positive relationships with the press, coordinating interviews and preparing spokespeople.
• Develop and implement a robust social media program, monitor public sentiment and performance metrics to inform continuous improvement of all channels.
• Oversee the ideation, creation, and distribution of content across digital, print, social media and customer-facing channels.
• Supervise staff. Hire, mentor, and take appropriate corrective and/or disciplinary actions. Ensure EEO policies and procedures are followed. Participate in selection, coordinate staff training and professional development, objectives, monitor and evaluate employee performance.

• Manage Rail Safety Education Program and Suicide Prevention Initiatives.
• Support communications planning for service changes and capital projects.
• Manage crisis communications planning and exercises for the Communications Division.
• Interface with internal and external stakeholders.
• Ensure attendance and support of necessary board meetings, citizens advisory committees, service planning or other review meetings.
• Serve as backup Public Information Officer as needed.
• Evaluate job performance staff, which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities.
• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

• Bachelor’s degree in communications, journalism, public relations or a related field.

• Five (5) years of progressively responsible full-time experience in communications, public affairs or media relations.
• Two (2) years full-time supervisory experience.

• Strong understanding of public-sector communications, media relations and crisis communications.
• Proven ability to translate complex or technical information into clear, audience-focused messaging.
• Excellent writing, editing and verbal communication skills.
• Experience managing teams, workflows and multiple deadlines in a fast-paced environment.
• Familiarity with transportation, infrastructure or government agencies.
• Commitment to equity, inclusion and accessible communications.
  

• Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees.
  
• Free Dental and Vision Benefits provided - Employer Covers Premiums
  
• Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year.
  

• Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses.
  

• Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District.
  
• Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option.
  

• Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.25 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase.
  
• Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day
  
• Floating Holidays - District employees can earn up to five (5) floating holidays.
  

• Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension.
  

• CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6%
  
• Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options
  
• Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000
  
• Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members.
  

• Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District.
  
• Computer Loan Program - Interest-free two-year loan with a maximum amount of $2,000.
  

• Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union.
  
• Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement.
  
• Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees.
  

San Mateo County Transit District

650-508-6308