PURPOSE

The purpose of the Process Operator, Distribution position is to ensure material flow practices within the Central Distribution Center are consistent with the methodology of Japan 's distribution/production systems.  The Process Operator, Distribution will be responsible for ensuring corporate targets for on-time delivery to the requested date are met and to adhere to the "Never Say No" practices with the Sales Division.

ESSENTIAL DUTIES

·        Schedule all incoming orders in a manner to meet all requested ship dates for finished good items

·        Communicate concerns about the ability to meet requested ship dates with the Sales Division

·        Negotiate delivery with inside sales personnel to meet customer demands

·        Offer options/solutions to meet customer delivery demands

·        Work with NACW management to proactively minimize or eliminate order flow issues to satisfy customer demand

·        Procure all non-KOGO inventory for direct SMC customers or distributors

·        Expedite orders for non-registered products with vendors for direct SMC customers or distributors

·        Work with NACW supervision on expediting orders throughout the day

·        Communicate inability to meet requested dates with the Sales Division - offer alternatives and provide root cause

·        Maintain an attitude and philosophy consistent with the company’s standards

·        Other duties as assigned by the department manager

·        Higher-level tasks may be assigned for development purposes

All other duties as assigned

PHYSICAL DEMANDS/WORK ENVIRONMENT

·        Physical demands require the person to sit for extended periods at the workstation

·        The work environment will expose the employee to the following elements:  noise, heat, cold, dust

·        Work stations will be located on the Production floor
  

MINIMUM REQUIREMENTS

·        A high school diploma or equivalent is required

·        1-2 years of experience in a distribution environment

·        Basic knowledge and use of Microsoft and AS400 computer applications

·        Basic understanding of scheduling and inventory processes

·        Basic customer service skills

·        Excellent communication skills

·        Must pass Material Status skill level test

·        Must pass Inventory Discrepancy skill level test

·        Must pass Accuracy test

For internal use only: Warehouse001