What are the responsibilities and job description for the Front Desk Receptionist position at SMB Healthcare Services?
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and possess a proactive attitude to assist visitors, clients, and team members effectively. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace atmosphere.
Duties
- Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette
- Manage appointment scheduling and calendar management for staff or practitioners using digital tools such as Google Workspace or Microsoft Office
- Handle data entry, filing, and document proofreading with precision to maintain organized records and ensure accuracy
- Support office management tasks including supply inventory, basic bookkeeping using QuickBooks, and general clerical duties
- Assist with customer support by addressing inquiries, providing information about services, and ensuring positive interactions
- Maintain a tidy reception area and ensure all front desk equipment is functioning properly
Experience
- Prior office experience or administrative experience in a professional setting is highly preferred
- Demonstrated proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and phone etiquette is essential for effective communication
- Bilingual abilities are a plus to serve diverse client needs efficiently
- Familiarity with medical or dental receptionist duties such as calendar management, patient check-in/out procedures, and medical office protocols is advantageous
- Strong organizational skills with the ability to multitask, prioritize tasks effectively, and manage time efficiently
- Clerical skills including typing speed, proofreading accuracy, data entry precision, filing systems management, and attention to detail are important for success in this role
Join us as a Front Desk Receptionist where your positive attitude and organizational prowess will make a meaningful impact every day!
Pay: $10.00 - $15.00 per hour
Expected hours: 20.0 per week
Work Location: In person
Salary : $10 - $15