What are the responsibilities and job description for the AI Delivery Manager position at Smartwork IT Services?
Role: AI Delivery Manager
Location: NYC, NY Onsite Full Time
Role Overview
We are seeking an experienced AI Delivery Manager to lead end-to-end delivery of AI/ML and GenAI-driven programs across enterprise clients. The ideal candidate will bring strong global delivery leadership, large-scale program management, and hands-on exposure to AI/ML/GenAI initiatives.
This role requires a blend of technical depth, stakeholder management, and execution excellence, with a focus on scaling AI solutions from POC to production.
Key Responsibilities
AI Program Delivery
- Lead end-to-end delivery of AI/ML and GenAI programs, from ideation and POC to production deployment
- Manage multiple AI initiatives including:
- LLM applications (RAG, agents, copilots)
- Data science and ML model deployment
- AI-driven automation and transformation programs
- Ensure timely delivery, quality, and cost efficiency across engagements
Client & Stakeholder Management
- Act as a trusted advisor to enterprise clients across data-intensive domains
- Collaborate with senior stakeholders (CTO, CIO, Product Heads) to define AI strategy and roadmap
- Drive account growth and expansion opportunities
Delivery & Program Management
- Manage large-scale, multi-million dollar portfolios/programs
- Lead distributed/global teams across engineering, data science, and product
- Establish delivery governance, KPIs, and reporting mechanisms
- Ensure adherence to Agile/Scrum methodologies and best practices
AI & Technology Leadership
- Work closely with AI/ML teams on:
- Model development lifecycle
- MLOps and deployment strategies
- Data pipelines and cloud infrastructure
- Drive adoption of:
- GenAI tools (LangChain, LlamaIndex, OpenAI, etc.)
- Cloud platforms (AWS/Google Cloud Platform/Azure)
- Provide guidance on solution architecture for AI systems
Transformation & Innovation
- Lead AI-led digital transformation initiatives
- Identify opportunities to:
- Automate legacy systems
- Improve efficiency using AI
- Reduce operational costs via intelligent solutions
Required Qualifications
- 10 15 years of experience in delivery/program management
- Proven track record in managing large-scale enterprise programs
- Hands-on exposure to AI/ML/Gen AI projects (minimum 1 3 years)
- Strong experience in:
- Global delivery models
- Stakeholder management
- Budget and portfolio ownership
- Background in data platforms or large-scale enterprise systems is highly preferred
Salary : $160,000 - $200,000