What are the responsibilities and job description for the Customer Service Representative position at SmartphonesPLUS?
Pay: Up to $20.00 per hour
Location: Must work onsite in Hiawatha, Iowa
Daily Tasks Include
Benefits
1331 Stamy Road
Hiawatha, IA 52233
Location: Must work onsite in Hiawatha, Iowa
Daily Tasks Include
- Test & Diagnose – Use cutting-edge diagnostic software to evaluate smartphones and other electronics, ensuring accuracy in functionality assessments.
- Inspect & Inventory – Manage and document inventory with precision, taking high-quality photos to showcase product condition.
- Process & Prepare – Open and sort incoming shipments daily, prepping devices for testing and resale.
- Customer Engagement – Communicate with customers to provide excellent service and accurate device evaluations.
- Collaborate & Adapt – Work across departments to support inventory, logistics, and processing needs in a dynamic, team-oriented environment.
- Tech-savvy with a strong attention to detail and problem-solving skills.
- Comfortable using multiple software applications, Excel/Google Sheets, and email communication.
- Reliable and self-motivated, able to work independently with minimal supervision.
- Proficient in the use of email, Google Apps, Microsoft Excel
- Knowledge of using and operating a computer
- Self-motivated and strong work ethic
- Attention to detail
- Ability to work alone with little direction
- Problem-solving ability
- Responsible.
- High school diploma or GED
- A valid driver’s license and reliable transportation
- Able to lift up to 50 lbs, work on your feet throughout the shift, and work efficiently in a fast-paced environment
Benefits
- 401(k)
- Dental insurance
- Vision insurance
- Employee discount
- Life insurance
- Paid time off
- Retirement plan
- 8 hour shift
- Day shift
- Monday to Friday
1331 Stamy Road
Hiawatha, IA 52233
Salary : $20