What are the responsibilities and job description for the Location Team Support Specialist position at SmartMarket Solutions?
Location Team Support Specialist– Full Time
đź“Ť Clearfield, UT (In-Office)
Smart Market Solutions is seeking an organized and detail-oriented Location Team Support Specialist member to assist our Locations Team through data management, research, quality assurance, and administrative support.
About Us
Smart Market Solutions is a 27-year established company with deep roots and exceptionally strong employee retention—many team members have been with us for 20 years. We are entering one of the most exciting phases in our history with the launch of our next-generation product line: SmartMart™ AI-Managed Micro-Stores, designed to replace traditional vending machines entirely. We provide a franchise-level opportunity to entrepreneurs across the U.S. who want to help revolutionize the modern workplace.
Schedule & Pay
- Monday–Friday, 8:00 a.m.–4:30 p.m. | No nights, weekends, or holidays
- In-office position
- Compensation begins at $22 per hour
- 90-day performance and pay review
- PTO, holiday pay, and health insurance
What You'll Do
- Support the Location Director with research, reporting, and quality assurance
- Pull and organize data from CRM systems and internal databases
- Build and maintain prospect lists for location outreach campaigns and mail marketing
- Listen to recorded calls and conduct quality assurance reviews
- Document call findings and maintain accurate records
- Track call quality and provide feedback to leadership
- Maintain CRM accuracy and ensure records are complete and up-to-date
- Assist with administrative projects and other team support tasks as needed
Requirements
- Strong organizational skills and exceptional attention to detail
- Excellent written communication and note-taking abilities
- Comfortable using spreadsheets, CRM systems, and computer software
- Self-motivated with the ability to work independently and manage multiple priorities
- Strong computer and technical skills
- Prior experience in administrative support, customer service, quality assurance, data entry, or office support preferred
- Must be 18 years or older
Preferred Qualifications
- CRM experience
- Experience with Microsoft Office Suite
- Experience reviewing calls for quality assurance
- Experience conducting online research and building prospecting lists
Why Work Here?
Enjoy a fun, welcoming workplace with company lunches and a fully stocked break room—yes, even a soda fountain!
How to Apply
Email your resume and a short cover letter to:
Tasha Rosario
Tashar@smartmarts.ai
Subject: Locations Operations Support
Top candidates will be contacted for a first phone interview.
Salary : $22