Surgery Scheduler III

Job Title: Surgery Scheduler III
Location: SVC Cardiology, 1950 University Ave, East Palo Alto, CA, 94303
Schedule: Onsite | Day Shift (8hr) | Until LOA return | Full Time, Non-Exempt

Requirements:

HS Diploma or equivalent education or experience
Experience with EPIC is required
Experience with surgical scheduling workflows, block time, and provider coordination
Ability to verify insurance eligibility, referrals, and prior authorizations
Proficiency in scheduling systems, data entry, and intermediate computer skills
Experience coordinating with physicians, clinics, and ancillary departments
Ability to manage high-volume scheduling with accuracy and prioritization
Strong communication skills for patient, provider, and staff interaction

Preferred Requirements:

Experience in cardiology or specialty procedural scheduling
Experience training or onboarding new staff
Familiarity with surgical equipment and room coordination processes
Experience supporting multiple providers or departments
Knowledge of reporting or project coordination within scheduling teams
2 years recent experience in surgery or procedural scheduling

Summary / Duties:
Maintains and coordinates scheduling for surgical and specialized procedures within the cardiology department. Works closely with physicians, clinic staff, and ancillary teams to ensure accurate booking of procedures, including verification of provider block time, room availability, equipment, and supplies. Enters and updates scheduling data, manages changes and reschedules, and communicates updates to patients and care teams. Verifies insurance eligibility, referrals, and authorizations prior to procedures to ensure compliance and readiness. Tracks completed procedures and supports reporting or special projects as assigned. Provides cross-coverage support, assists with training new staff, and maintains workflow efficiency in a high-volume, detail-driven environment.