Lead Technician

What are we looking for? 

A kick-ass Lead Technician

Where are we located? 

Kennebunk, Maine

What kind of job is this?

Full-time...and then some. What can we say. . . we’re a small company and have more work on the books than we can handle at the moment!

Company Description:

We’ve built our business over the last 22 years with this simple goal in mind- to be a trusted and highly knowledgeable resource for homeowners, business owners, builders, architects, and designers. We offer products and services including whole home audio and video, lighting control, motorized window treatments and wifi networks. We’re a powerful team that packs a punch in Kennebunk, Maine.

We pride ourselves on maintaining an impeccable level of service from the second we meet a client, to long after the installation has been completed. We like to build more than just incredibly smart home technology systems; we build strong relationships with our clients to ensure they grow with their technology as it evolves.

Position Description:

As a Lead Technician at our company, you’ll spend your time working in homes to lead the installation and integration of the latest in A/V and other automation technology.

At a more granular level, your days will consist of the following:

• Installation, troubleshooting, and programming of audio/video, networking, and automation equipment
• Running low-voltage wiring
• Trenching and conduit installation
• Interpreting engineering schematics
• Terminating head-end system components
• Understanding interfaces between control systems and subsystems
• Mentoring and training junior level technicians as needed

When you’re not installing systems or managing projects, you’ll provide world class service and support to our clients. Whether you’re doing installation or service, you’ll provide detailed documentation of your work so that anyone on the team can pick up where you left off.

Job Requirements:

• 3 years in the custom integration industry with experience on varied and complex projects
• Comprehensive knowledge of residential systems integration including audio/video, lighting, shades, climate control, and networks.
• A Bachelor’s degree is preferred, however; we value emotional intelligence and an aptitude to learn, so do not hold back your resume if you have that and a High school degree or GED equivalent
• Proven experience with any of the following: Sonos, Lutron, Control4, Savant
• The ability to read and interpret plans, and install systems according to specifications
• Some experience in the construction industry; you’ll be working alongside builders and subcontractors quite a bit, so it helps if you can speak their language
• Ability to lift up to 75 lbs.
• Comfortable working on a ladder
• Reliable transportation and clean driving record
• A professional appearance at all times
• Excellent communication skills - both verbal and written.
• Resourceful and willing to patiently work through challenging situations
• Dedicated to details and follow-through
• Ambition to strive for client satisfaction at all times

What do we bring to the table?

• Competitive compensation based on experience
• Health benefits
• Vision and Dental Insurance
• Paid Time Off
• 401(k)
• Short Term and Long Term Disability

Core Values:

Do the Right Thing, Always Leads by example with integrity and accountability on every project. Takes ownership of job outcomes, communicates clearly with clients and team members, and ensures all work meets company standards—even when faced with challenges or time pressure.

Can-Do Attitude Approaches every project with a solutions-oriented mindset. Stays calm under pressure, adapts to changing job conditions, and motivates the team to push through obstacles while maintaining productivity and professionalism.

Think Beyond the Job Anticipates issues before they arise and plans ahead to keep projects running smoothly. Looks beyond the immediate task to improve efficiency, reduce callbacks, and enhance the overall client experience. Acts as a bridge between the field and the office, ensuring alignment across the project.

Strive for Excellence Sets the standard for quality in installation, organization, and system performance. Takes pride in clean, precise work and holds the team accountable to delivering a polished final product. Continuously looks for ways to improve skills, processes, and outcomes.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What makes you interested in joining the SmartHome Solutions team?

Work Location: In person