What are the responsibilities and job description for the Marketing Communications Program Manager position at SMARTFOX?
Job Title: Program Manager
Duration: 3 months with the possibility of extension
Locations: Vienna, VA, Winchester, VA, Pensacola, FL (All Hybrid )
Shift (Time): 8:00am - 4:30pm (local time)
Campus Reporting Type: Hybrid with the expectation to report onsite a minimum of 3 days per week (Ensuring to meet NFCU Hybrid Guidelines)
Overtime: Overtime will be available when there is a business need
**Seeking candidates with strong hands-on project management and Agile experience, along with exposure to a Communications or Marketing environment
Description:
Plan, manage, and execute the organization, coordination, and implementation of multiple projects, specifically around process improvements and productivity initiatives for the Real Estate Lending internal communications team. Analyze, determine, coordinate, and implement process improvements for team program initiatives to achieve end-to-end business optimization of moderately complex business processes.
Responsibilities:
• Manage projects through their full life-cycles:
o Establish and lead project teams
o Develop project plan/scope/design/work plan schedule/testing/communications
o Manage resources/timelines/deadlines/quality/project team meetings
o Change management/training
o Ensure successful project implementation
- Consult with leadership and business partners to define short/long-term goals and objectives, initiatives, and action plans
- Provide project status reports to management
- Assist in translating program vision into epics and features and guiding the team in the definition of corresponding user stories
- Identify, communicate, and resolve areas of concern that may impact project deliverables
- Maintain/archive project documentation
- Provide guidance to help team members and stakeholders
- Foster relationships with staff, peers, and business unit(s)
- Perform other duties as assigned
Qualifications:
• Experience with workflow and program development, including development of requirements documents, procedures, and implementation plans
• Experience in managing multiple initiatives and meeting changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
• Certified Scrum Master (CSM) or the equivalent combination of training, education, and experience – with hands-on proven experience
• Project Management Professional (PMP) or the equivalent combination of training, education, and experience
• Working knowledge of Asana project management software, or similar
• Proven project management skills, including establishing and leading project teams; managing timelines/deadlines/resources, and ensuring successful project implementation
• Proven planning, organizational, and problem-solving skills
• Proven skill in identifying and analyzing business requirements and recommending solutions
• Experience in leading teams in business process improvement initiatives
• Effective planning, organizational, and problem-solving skills
• Effective verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
• Experience in collaborating across organizational teams and building partnerships across various functions
• Experience working with leadership and management in diverse and complex operational environments
• Innovative thinking skills to resolve issues and facilitate decision-making
• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
• Desired - Experience supporting marketing or communications teams