What are the responsibilities and job description for the Network System Administrator position at SmarterTools?
Job Description
The Network/System Administrator will provide essentially tier 3 support to other server and network administrators responsible for the installation and management of our software. Support is handled via RDP, attended/unattended remote access, and via phone and email ticketing. In this position, you will also have the opportunity to work independently on individual tasks and as a team member to contribute to our company goals: building the best software and delivering the best support in our marketplace.
What you can expect from us:
SmarterTools is a software development company based in Phoenix, Arizona. We specialize in building software that helps companies, SMBs to enterprise, communicate across multiple channels. We have well-established and respected product lines and customers in more than 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company Web site: www.smartertools.com.
SmarterTools is a software development company based in Phoenix, Arizona. We specialize in building software that helps companies, SMBs to enterprise, communicate across multiple channels. We have well-established and respected product lines and customers in more than 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company Web site: www.smartertools.com.
The Network/System Administrator will provide essentially tier 3 support to other server and network administrators responsible for the installation and management of our software. Support is handled via RDP, attended/unattended remote access, and via phone and email ticketing. In this position, you will also have the opportunity to work independently on individual tasks and as a team member to contribute to our company goals: building the best software and delivering the best support in our marketplace.
What you can expect from us:
- 4-day work week (38 hours total in office - not remote)
- Complete kitchen stocked with drinks and snacks
- Casual, team-based environment with a relaxed dress code
- Involved, hands-on leadership team
- Comprehensive medical, dental, and vision benefits (BCBSAZ and Unum)
- Matching 401(K)
- Paid time off and paid company holidays
- Pay: $50,000.00 - $70,000.00 per year
- Bonus opportunities
- Network management: 3 years
- Microsoft Windows Server 2018 : 3 years
- Ubuntu, Debian, RHEL: 3 years
- IIS, Nginx, Apache, etc.: 3 years
- Containerization (Docker, Kubernetes): 3 years
- Technical support: 3 years
- MSSQL and MySQL (or derivatives): 3 years
- Detailed understanding of email servers (Microsoft Exchange, Postfix, Dovecot, etc.)
- Knowledge of troubleshooting tools such as perfmon and Wireshark
- Strong server administration knowledge (Windows Server and Linux)
- Knowledge of mail server protocols and security (IMAP, SMTP, DKIM, SPF, DMARC, etc.)
- Knowledge of Windows and Linux web servers and DNS
- Understanding of routers and firewalls
- Ability to work in a rapidly changing and growing organization
- Long-term career mindset (The average tenure at SmarterTools is 6 years)
- Eligibility to work in the United States
- Passed background check
SmarterTools is a software development company based in Phoenix, Arizona. We specialize in building software that helps companies, SMBs to enterprise, communicate across multiple channels. We have well-established and respected product lines and customers in more than 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company Web site: www.smartertools.com.
SmarterTools is a software development company based in Phoenix, Arizona. We specialize in building software that helps companies, SMBs to enterprise, communicate across multiple channels. We have well-established and respected product lines and customers in more than 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company Web site: www.smartertools.com.
Salary : $50,000 - $70,000