What are the responsibilities and job description for the eCommerce Marketing Ops Support position at smartdept. inc.?
smartdept. is searching for an eCommerce Marketing Operations Support professional for a medical services client located in Bedford, OH (Cleveland area). The ideal candidate will come with ~2 years of experience. This is a full-time, hybrid, direct hire opportunity, requiring 3 days per week onsite, with the remainder remote. Compensation for this position is expected to be $22–$25/hour, depending on experience level and fit.
This role supports both the eCommerce and Marketing Operations functions within a growing, family-owned medical services organization. The position is designed to bridge day-to-day execution across teams while supporting evolving processes, collaboration, and communication.
What You’ll Do:
-
Support eCommerce initiatives, accounting for approximately 60% of the role
-
Support Marketing Operations initiatives, accounting for approximately 40% of the role
-
Work cross-functionally with marketing and e-commerce team members in a matrix organization
-
Participate proactively in team workflows with visibility across functions
-
Communicate clearly and collaborate with multiple stakeholders
-
Contribute ideas, ask questions, and support process development in a growing department
What You’ll Need:
Education/Experience:
-
Approximately 2 years of relevant experience
-
Open to early-career candidates with the right mindset
-
Customer service experience is a plus
Nice-to-Have Skills:
-
Strong communication skills
-
Comfort working in a collaborative, transparent management environment
-
Ability to adapt and support evolving processes
-
Willingness to work without heavy guardrails
-
Comfort contributing ideas and working cross-functionally
Salary : $22 - $25