Business & Residential Sales Representative

Pay: Salary Commissions – To be discussed further during the interview

Job Overview

Smartcom Telephone, LLC is seeking energetic, motivated, and results-driven Business & Residential Sales Representatives (Inside & Outside) to drive growth and expand our presence in both the B2B and residential markets. In this role, you will actively engage with prospective customers, manage existing accounts, and develop strategic sales plans to meet and exceed revenue targets. Your enthusiasm for sales, ability to build strong relationships, and passion for delivering exceptional customer experiences will be essential to your success.

Responsibilities

• Identify and pursue new business and residential sales opportunities through proactive lead generation, cold calling, networking, canvassing, and territory management.
• Conduct engaging presentations and product demonstrations for prospective business owners and residential customers, showcasing the value of our solutions.
• Manage a portfolio of business and residential accounts by providing exceptional customer service, nurturing relationships, and identifying upselling opportunities.
• Develop strategic sales plans tailored to assigned territories to maximize growth and market penetration.
• Utilize CRM software to track leads, manage customer interactions, and analyze sales performance.
• Negotiate pricing and service agreements while ensuring customer satisfaction.
• Collaborate with marketing and leadership teams to support sales initiatives and increase brand awareness.
• Maintain a thorough understanding of our products, services, competitors, and industry trends to provide expert guidance to customers.

Experience

• Proven success in inside sales, outside sales, B2B sales, direct sales, or residential sales environments.
• Experience in business development, account management, or territory management is preferred.
• Familiarity with CRM software or similar lead management platforms.
• Strong presentation, negotiation, and closing skills.
• Excellent communication, problem-solving, and objection-handling abilities.
• Background in telecommunications, technology, retail sales, or direct sales is a plus but not required.
• Ability to work independently while collaborating effectively with cross-functional teams.

Qualifications

• High school diploma or equivalent (Required)
• Bilingual – Fluent in English & Spanish (Required)
• Authorized to work in the United States (Required)
• Valid Texas Driver’s License with at least 3 years of driving experience (Required)
• Must be able to pass a drug screening and background check (Required)
• Must be able to pass a criminal history background check (Required)

Additional Responsibilities

• Follow up on warm leads and conduct cold calling to businesses and residential customers.
• Communicate with new and existing customers in person, by phone, email, and text.
• Prepare and present proposals and quotes for businesses and homeowners.
• Provide daily updates to management on activity, pipeline, and progress toward goals.
• Follow up on customer requests in a timely and professional manner.
• Manage time effectively while handling multiple tasks and priorities.
• Present yourself in a professional manner to internal and external customers.
• Perform all other duties and responsibilities as assigned.

Schedule

• Monday – Friday during peak business hours
• One Saturday per month, as scheduled
• Some after-hours meetings, events, or customer appointments may be required.
• Some travel between cities within South Texas may be required.

Come join and be part of an amazing team!

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Language:

• English/Spanish Required (Preferred)

Ability to Commute:

• McAllen, TX 78501 (Required)

Work Location: In person

Salary : $45,000 - $80,000