What are the responsibilities and job description for the Human Resources Assistant position at Smartbill Tech?
Company Description Smartbill Tech streamlines utility operations for corporate housing teams managing portfolios from 20 to over 300 units. The company takes on the full utility lifecycle—including setups, billing, payments, and teardowns—so clients can focus on core operations. Services are delivered under the client’s brand, with clear accountability for outcomes and detailed documentation. Smartbill Tech emphasizes reliability, with a commitment to eliminating late fees and missed bills, and offers fast onboarding within 3–5 business days without long-term contracts. This approach provides a stable, efficient environment for team members who value process, accuracy, and customer trust.
Role Description The Human Resources Assistant at Smartbill Tech is a full-time, on-site role based in Miami, FL. This position supports day-to-day HR operations, including maintaining employee records, processing new hires and terminations, and updating information in HR systems. The role assists with benefits enrollment, responds to routine employee inquiries, and coordinates with benefits providers as needed. The Human Resources Assistant will help organize training sessions, track participation, and maintain compliance-related documentation. Additional responsibilities include scheduling interviews, supporting onboarding activities, preparing basic HR reports, and collaborating with managers to ensure a positive and consistent employee experience.
Qualifications
Role Description The Human Resources Assistant at Smartbill Tech is a full-time, on-site role based in Miami, FL. This position supports day-to-day HR operations, including maintaining employee records, processing new hires and terminations, and updating information in HR systems. The role assists with benefits enrollment, responds to routine employee inquiries, and coordinates with benefits providers as needed. The Human Resources Assistant will help organize training sessions, track participation, and maintain compliance-related documentation. Additional responsibilities include scheduling interviews, supporting onboarding activities, preparing basic HR reports, and collaborating with managers to ensure a positive and consistent employee experience.
Qualifications
- Foundational knowledge in Human Resources (HR) and HR Management to support daily HR operations and policies.
- Experience working with Human Resources Information Systems (HRIS) for data entry, reporting, and record maintenance.
- Familiarity with Benefits Administration, including enrollment support and responding to employee benefit questions.
- Ability to assist with Training activities such as scheduling, tracking participation, and supporting learning initiatives.
- Strong organizational skills, attention to detail, and ability to handle confidential information with discretion.
- Effective written and verbal communication skills and a customer-service mindset when supporting employees and managers.
- Proficiency with office productivity tools (e.g., spreadsheets, word processing, email, and scheduling applications).
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.