WH17 Warehouse Manager

Are you a logistics leader with a passion for safety, precision, and operational excellence? Smart Warehousing is seeking a high-impact Warehouse Manager to oversee multi-client, multi-product warehouse operations at our dynamic Edgerton, KS location. In this critical role, you’ll leverage your 3PL expertise to lead a team, drive facility-wide performance, ensure spotless safety compliance, and deliver unmatched service for some of the nation’s most demanding supply chains. This is more than warehouse management — it’s your opportunity to shape outcomes, lead with purpose, and grow with one of the fastest-moving names in logistics.

POSITION SUMMARY:

The Warehouse Manager is responsible for the overall success of warehouse operations through the accurate, safe, and efficient receipt, storage, retrieval, and timely dispatch of customer products and goods. This role drives exceptional 3PL service delivery by ensuring workplace safety compliance, maintaining pristine facility conditions, optimizing inventory accuracy, and providing decisive staff leadership to meet our clients' evolving supply chain needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Safety & Compliance Leadership:

• Implements and enforces comprehensive safety protocols and programs across warehouse operations
• Conducts regular safety inspections and ensures OSHA compliance in all operational areas
• Leads safety meetings and ensures proper safety training for all warehouse personnel
• Maintains accurate safety records and drives continuous improvement in safety metrics
• Ensures proper use of PPE and safety equipment by all team members

Facility Management & Cleanliness:

• Establishes and maintains exceptional warehouse cleanliness standards across all facilities
• Implements 5S methodology (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization
• Ensures proper sanitation procedures for various product types and regulatory requirements
• Manages janitorial services and facility maintenance to ensure clean, organized, and safe work environments
• Monitors and maintains building systems to ensure optimal facility conditions for product storage

3PL Expertise & Customer Service:

• Leverages 3PL industry experience to optimize warehouse operations for multiple client accounts
• Manages diverse client requirements across various industries and product types
• Ensures compliance with client-specific handling, storage, and shipping protocols
• Serves as primary operational point of contact for client communications and relationship management
• Coordinates seamlessly with transportation partners and other supply chain stakeholders

Operational Excellence:

• Motivates, organizes, and leads teams to meet productivity targets and service level agreements
• Trains staff and monitors their performance, progress, and service levels
• Drives inventory accuracy through disciplined processes and regular auditing
• Partners cross-functionally to mobilize resources aligned around superior customer service
• Implements SOPs and drives high attention to detail to exceed customer expectations daily

Personnel Management:

• Responsible for hiring, onboarding, daily management, performance reviews, and coaching
• Identifies high-potential team members for cross-training and advancement opportunities
• Builds a strong talent pipeline to support organizational growth
• Administers disciplinary processes up to and including termination when necessary
• Manages timecard processing, scheduling, and workforce planning

Process Improvement & Technology:

• Develops and implements warehouse design improvements for optimal layout and product flow
• Evaluates and recommends new equipment and technology solutions
• Analyzes process workflows, staffing needs, and space requirements
• Uses data analytics to identify productivity trends and improvement opportunities
• Produces regular reports and KPI dashboards on safety, cleanliness, accuracy, and efficiency

"THE PERSON" | MINIMUM REQUIREMENTS:

• Bachelor's Degree or equivalent combination of education and related professional experience
• 5 years of logistics industry experience with at least 3 years in 3PL warehouse management
• Proven track record implementing and maintaining safety protocols and cleanliness standards
• Experience managing multi-client warehouse operations and diverse product types
• Certification in warehouse safety programs (OSHA, forklift safety, etc.) preferred
• Personnel management experience with demonstrated leadership capabilities
• Experience with warehouse management systems and Microsoft Office applications
• Knowledge of inventory management best practices and quality control procedures
• Ability to travel 10%

KEY ATTRIBUTES:

• Unwavering commitment to safety and cleanliness standards
• Strong customer service orientation with 3PL relationship management skills
• Excellent oral and written communication abilities
• Superior problem-solving and interpersonal skills
• Ability to quickly build rapport with both customers and internal teams
• Detail-oriented with exceptional organizational capabilities
• Adaptable to changing priorities in a fast-paced environment

REASONS TO COME WORK FOR SMART:

At Smart we offer a wide range of employee benefits including, but not limited to:

• Competitive compensation packages
• Comprehensive benefits including 401K with company match
• Medical, Dental, and Vision healthcare plans
• Parental leave
• Professional growth and internal promotion opportunities due to continuous organizational growth
• Holiday pay

Smart Warehousing is an equal opportunity employer. We are committed to creating a diverse and inclusive environment, and do not discriminate based on race, age, gender, national origin, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability as well as all other characteristics and qualities protected by federal, state, or local law.

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