What are the responsibilities and job description for the Senior Salesforce Developer position at Smart TechLink Solutions Inc.?
Job Details
Summary
7 Years of Salesforce Development Experience
Strong case management (support processes, omni channel, assignments/routing, NBA, SLAs etc.. )
Experience cloud (highly LWC driven to give Uber like experience for scheduling, responsive design)
Very strong with complex Flows and best practices
Integration with AWS connect (great to have) else CTI integration
Agentic experience regarding NBA, creating actions / activities, summaries
General Admin stuff regarding profiles, permissions etc.
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