What are the responsibilities and job description for the Oracle CX/CRM Consultant position at SMART TECH SKILLS LLC?
Requirements:5 or more years of experience in Oracle Cloud Field Service and CRM/CX implementations.Proficiency in configuring and deploying Oracle Cloud Field Service and CRM/CX modules.Experience with Oracle Cloud architecture and its integration points.Experience in managing complex service processes and customer experience solutions.Experience in integration with Oracle Cloud FI and SCM modules.Experience with providing guidance on service workflow best practices.Excellent verbal and written communication skills. Responsibilities:Lead the Oracle Cloud Field Service and CRM/CX solution implementation.Configure and deploy high-complexity Field Service and CRM/CX solutions.Collaborate with onshore, offshore, and client stakeholder teams.Provide best practice guidance for service workflows and customer engagement.Support seamless integration with the existing Oracle Cloud FI and SCM suite.Manage complex service processes to align with business objectives.Serve as a subject matter expert for Oracle Cloud Service modules.Company DescriptionEstablished in 2004, Smart Tech Skills is a leading technology and professional services organization focusing on cutting-edge technologies. The company, headquartered in Marlborough, MA, effectively meets clients’ technology needs nationwide, simplifying the management of advanced technology.
Salary : $50 - $75
