Front Desk Specialist, Administrative Assistant

🌟 We're Hiring: Front Desk / Data Entry Specialist

📍 Location: Hanscom Air Force Base – Bedford, MA

🕒 Schedule: Monday–Friday, 7:30 AM – 4:00 PM

💼 Type: Full-Time | On-Site | Government Contract

Are you someone who loves helping people, keeps things organized, and knows your way around Microsoft Office like a pro? We’re looking for a Front Desk / Data Entry Specialist to support the Military & Family Readiness Center (M&FRC) at Hanscom AFB.

In this role, you’ll be the welcoming face and first point of contact for military service members and their families. You’ll manage phone calls, schedule appointments, and enter important data into secure government systems—all while keeping the front office running smoothly.

🛠️ What You'll Do:

• Greet visitors and answer phone calls in a professional, friendly manner
• Direct clients to the right M&FRC staff members and programs
• Schedule clients for classes and workshops (such as the TAP – Transition Assistance Program)
• Send reminder emails before appointments
• Accurately input client data into web-based systems like AFFIRST and DoD TAP
• Generate monthly usage reports
• Keep the front desk area tidy and report any issues to management

✅ What We’re Looking For:

• 3 years of experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
• Exceptional customer service skills in a professional or administrative environment
• Strong attention to detail and comfort with data entry
• Ability to work independently and manage daily tasks without direct supervision
• Strong written and verbal communication skills
• Must be a U.S. Citizen eligible to obtain a Common Access Card (CAC)
• Able to pass a background check for access to military base systems
• Professional references required (you’ll need to provide at least 3)

💡 Bonus if You Have:

• Experience working in a government, military, or nonprofit setting
• Familiarity with web-based data systems or government portals
• A basic understanding of military protocol or family support programs

🎁 What We Offer:

• Stable full-time schedule (no nights, no weekends, no holidays!)
• All federal holidays off
• On-the-job training provided for secure systems (AFFIRST/TAP)
• The opportunity to support a meaningful mission and community

Ready to Join Us?

This is more than just an admin role—it’s a chance to make a difference in the lives of military families. If you’re organized, dependable, and enjoy helping others, we want to hear from you.

📨 Apply now with your resume and 3 professional references.

Smart Procurement Solutions Inc. is an Equal Opportunity Employer and welcomes applicants from all backgrounds—including military spouses and veterans.