What are the responsibilities and job description for the Tech Support - Seattle, WA position at Smart IT Frame LLC?
Title: Tech Support
Location: Seattle WA (Onsite)
Contract
🔹 Required Skills:
- Desktop Support / IT Support experience
- Hands-on experience with Tanium
- PowerShell scripting and automation
- Strong troubleshooting and problem-solving skills
- Excellent verbal and written communication skills
- Experience supporting Windows environments
- ITIL certification preferred
🔹 Key Responsibilities:
- Perform vulnerability remediation on desktops, laptops, and endpoint devices
- Utilize Tanium and PowerShell to identify, troubleshoot, and remediate security vulnerabilities
- Support ongoing network and device integration initiatives
- Work closely with ITSS Field Services teams to resolve security and compliance issues
- Document remediation activities and maintain accurate records
- Provide technical troubleshooting and end-user support as needed
- Leverage Microsoft Copilot and M365 tools to support collaboration and IT service operations
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Apply today or share profiles at ajayjoshuva.p@smartitframe.com