What are the responsibilities and job description for the DELIVERY MANAGER position at Smart IT Frame LLC?
Role: DELIVERY MANAGER
Location: BETHESDA, MD
Type: Contract
Qualifications & Experience:
• Bachelor’s degree in Business, Computer Science, or a related field; MBA or advanced degree is a plus.
• 15 years of experience in IT/digital consulting, technology delivery, or a related field, with at least 5 years in a senior leadership role managing a portfolio of projects. Experience working with
global hospitality brands or hotel chains.
• Deep understanding of hospitality systems, especially OPERA PMS and integrations with third-party platforms.
• Hands-on experience with AWS cloud engineering, including architecture, migration, and DevOps practices.
• Familiarity with CI/CD pipelines, microservices, and containerization (Docker/Kubernetes)
• Proven track record of managing a P&L, with demonstrable experience in revenue growth, cost management, and profitability improvement.
• Deep expertise in various Agile methodologies (Scrum, Kanban, SAFe) and a history of successfully leading large-scale Agile transformations or programs.
• Strong experience in client relationship management at the C-suite and executive level.
• Excellent communication, presentation, and negotiation skills.
• Strategic and commercial mindset with an ability to connect delivery execution to business outcomes.
• Certifications such as PMP, PMI-ACP, CSM, or SAFe are highly desirable.