Sales Operations Analyst - Telecom

The Sales Operations Analyst evaluates telecom client promotions and pricing strategies to ensure they remain competitive, relevant, and effective in driving sales performance. By analyzing market trends, competitor activity, and offer performance, this role provides actionable insights that help optimize client programs and equip the sales organization with a clear competitive advantage.

What You'll Do

• Analyze and maintain comprehensive records of client-provided offers, promotions, and pricing initiatives
• Evaluate offer performance across sales channels, competitors, and historical campaigns to identify trends, opportunities, and risks
• Conduct competitive and marketplace analyses to assess how current client offers compare to industry benchmarks
• Identify gaps, inconsistencies, or underperforming offers and provide data-backed recommendations to improve sales effectiveness and market positioning
• Translate complex offer, sales, and market data into intuitive Tableau dashboards that enable stakeholders to quickly identify trends, opportunities, and areas for improvement
• Partner with stakeholders to communicate offer performance, competitive intelligence, and key market trends
• Provide the sales organization with actionable insights on current offers and competitive differentiators to support customer acquisition and retention
• Create analytical summaries, training materials, and resources that enhance understanding of offer value propositions and sales performance drivers
• Monitor market and consumer trends that influence offer competitiveness and sales outcomes
• Support additional analytical and strategic initiatives as needed to achieve organizational goals
  
  

What You'll Bring

• Strong analytical mindset with the ability to interpret complex datasets and translate findings into actionable business recommendations
• Experience designing and building Tableau dashboards from the ground up, including data modeling, calculated fields, parameters, filters, and interactive visualizations
• Advanced proficiency in Excel, Salesforce, and visualization tools, with experience managing and analyzing large volumes of data
• Experience conducting competitive analysis, performance tracking, and sales or promotional effectiveness assessments
• Ability to challenge assumptions and communicate insights confidently to stakeholders
• Sense of ownership, urgency, and accountability in delivering results
  
  

Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together through versatile in-person marketing and sales campaigns inside retailers, businesses and through door-to-door canvassing. Smart Circle operates from two locations: our headquarters in Newport Beach, California, and an office in Toronto, Ontario. Visit smartcircle.com to learn more!

Why You’ll Love It Here

Smart Circle is committed to cultivating an environment that sparks curiosity, encourages bold thinking, and supports continuous development. We believe people thrive when they’re in roles that align with their strengths and ambitions, so we make space for individuals to stretch and explore new possibilities. Your next move matters so if you're looking for a place where ambition is celebrated and growth is tangible, Smart Circle may be the place for you!

Total Rewards

Full-time positions qualify for a benefits package that includes vacation, sick leave, paid holidays, medical (with an HSA plan option), dental, vision and company paid Basic Life insurance, opportunity to enroll in Voluntary Life plans, Employee Assistance Program, 401K with employer match, employee referral program, home office stipend and opportunities for team building, growth, and development. Team members have on-demand access to an LMS with a variety of courses to further their professional and personal development.

Equal Opportunity Employer

Smart Circle is an Equal Opportunity Employer, committed to building a workplace where every individual is valued, respected, and empowered to grow, regardless of background or identity.

We recruit, hire, evaluate, and promote based on talent and potential, without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. Discrimination or harassment of any kind has no place here, and we expect every team member to uphold a culture of dignity and respect.

In accordance with applicable law, the compensation range listed within this job posting reflects our good faith estimate of the expected salary for this role at the time of posting. Final compensation will be determined based on a variety of non-discriminatory factors, including a candidate’s qualifications, skills, and experience.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT

As Part Of Your Job Application And Our Evaluation Of Your Candidacy, We Collect, Receive, Maintain, And Use Your Personal Information, Which As Used Herein, Means Information That Identifies, Relates To, Describes, Is Reasonably Capable Of Being Associated With, Or Could Reasonably Be Linked, Directly Or Indirectly, With You Or Your Household. The Following Is The Personal Information We May Collect As Part Of The Application Process

• Personal contact details, such as name, title, address, telephone number, and email address; and
• Application information, such as your qualifications, skills, education, references, and other information that may be in your resume, cover letter, and materials you provide to us when applying for employment.
  
  

We collect your personal information to evaluate your job application and candidacy for employment, to check your eligibility to work in the country in which you have applied, for background checks, and to comply with employment and other laws. If you become employed by us, we will notify you of additional categories of personal information that we collect, receive, and maintain for business purposes.