Compliance Specialist Fraud Prevention

Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together through versatile in-person marketing and sales campaigns inside retailers, businesses and through door-to-door canvassing. We have corporate offices in Newport Beach and Toronto. Visit smartcircle.com to learn more!

Position Overview and Impact:

Smart Circle is seeking a detail-driven and analytical Fraud Prevention Compliance Specialist to support our sales integrity compliance efforts. This position directly supports our mission to uphold ethical standards and ensure trustworthy customer acquisition practices.

By identifying suspicious sales patterns, investigating potentially fraudulent transactions, and reviewing facial recognition data for mismatches, this role helps safeguard our business and build confidence across our internal teams and external sales network. The Compliance Specialist will be instrumental in driving proactive fraud prevention and enhancing our compliance infrastructure during high-volume periods and urgent investigations.

The Basics:

• Location: This role may be remote or hybrid based on applicant’s location. May require occasional extended hours during high-volume fraud periods or urgent investigations.
• Compensation: $65,000-$80,000/year, commensurate with experience bonus potential
• Travel: Up to 20%
• Reports to: Operations Manager, Compliance

Primary Functions:

• Review sales data regularly to identify inconsistencies or anomalies
• Monitor activity patterns to detect behaviors that deviate from standard expectations
• Investigate flagged concerns by analyzing related information across multiple sources
• Communicate directly with external sales partners regarding suspected fraud or process issues
• Document findings clearly for internal reporting and case tracking
• Share trends and observations to improve internal monitoring practices
• Stay informed on evolving risks and industry best practices in compliance and fraud prevention
• Support cross-functional collaboration to resolve sales integrity concerns

Qualifications and Expertise:

• 3–5 years of experience in compliance, fraud detection, investigations, and analytical reporting
• Bachelor’s degree in related field; will consider 4 years of directly relevant experience in lieu of a degree
• Strong attention to detail and ability to analyze data for anomalies
• Experience with Salesforce or other CRM platforms preferred
• Familiarity with data visualization tools such as Tableau
• Excellent verbal and written communication skills, including clear investigation summaries
• Ability to handle sensitive information with discretion and professionalism
• Self-starter with strong organizational and time management skills

Preferred Skills:

• Experience working with independent dealer channels or third-party sales organizations
• Proficiency in Microsoft Excel, case management systems, and reporting tools
• Knowledge of compliance requirements in direct sales

Equal Opportunity Employer:

We believe in equal opportunity. Each team member is recruited, employed, evaluated, and considered for promotion without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. We will not tolerate discrimination or harassment based on any protected characteristic and expect all team members to treat others with dignity and respect.