What are the responsibilities and job description for the Billing & Operations Specialist — Mid-Continent Oilfield Services (Alva, OK) position at SMART CHEMICAL SERVICES?
Billing & Operations Specialist — Mid-Continent Oilfield Services
Smart Chemical Solutions | Alva, OK (on-site) | Full-Time, Mon–Fri
Who we are
Smart Chemical Solutions is a growing oilfield production-chemicals and logistics company serving operators across the Permian Basin and Mid-Continent. Our field crews deliver every day — this role makes sure every ticket they write becomes an accurate invoice and gets paid.
The job — straight up
This is first and foremost a billing seat (roughly 70% of your week), with operations support built around it (roughly 30%). It is high-volume, deadline-driven work — month-end is the busiest week, every month. You will own the ticket-to-invoice cycle for our entire Mid-Continent region, working from our Okarche office:
Billing (core)
- Turn field service tickets into accurate customer invoices, daily
- Apply the correct sales tax by state and jurisdiction; keep customer exemption certificates current
- Submit and track invoices through customer billing portals (Enverus OpenTicket / OpenInvoice and similar)
- Chase down missing tickets, pricing discrepancies, and approvals with field supervisors and customers
- Resolve disputes and short-pays; keep billing records clean and audit-ready
- Support month-end close: revenue cutoff, reconciliations, and reporting
Operations support
- Keep job-tracking reports and operational spreadsheets current
- Coordinate paperwork for field personnel (onboarding documents, compliance items)
- Act as the go-between for field operations, customers, and accounting
You’ll do well here if you
- Have 2 years of high-volume invoicing or billing experience — service-ticket or field-ticket billing strongly preferred
- Have billed in oilfield services, trucking/logistics, construction, or a similar field-services business
- Are strong in Excel and pick up new systems quickly — we run an ERP plus customer billing portals, and we will train you on ours
- Have working knowledge of sales tax on invoicing — what’s taxable, what’s exempt, and how exemption certificates work (multistate exposure a plus)
- Sweat the details — a wrong rate, missed tax, or missing ticket is money left on the table
- Stay organized when five things are moving at once, and don’t let items die in an inbox
Nice to have
- Enverus OpenInvoice / OpenTicket experience (or Cortex, Cass, or similar portals)
- AFE and job-cost billing knowledge
Benefits
- Flexible work hours — we manage to deadlines, not the clock
- Medical, dental, and vision coverage (BlueCross BlueShield)
- 401(k) with company match — 100% of your first 3% contributed, plus 50% of the next 2%
- Paid time off and paid holidays
How we’ll set you up
You will report to our Regional Manager and work day-to-day with our Billing Manager, who will lead structured training on our systems, customers, and pricing during your first weeks — we don’t hand you a queue on day one and walk away.
Is this you?
This role fits someone who likes owning a process end-to-end, takes pride in clean and accurate work, and wants a stable seat in a growing company. If that’s you, we’d like to meet you.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person