What are the responsibilities and job description for the Sr. Salesforce Business Analyst - Detroit, MI (Onsite) position at Smart Caliber Technology?
Job Details
Role Name: Salesforce BA
Location: Detroit, MI (Onsite)
Duration: 6-12 Months Key Responsibilities Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings Process Improvement Analyze current processes identify gaps and design future state solutions within Salesforce Solution Design Translate requirements into user stories process flows data models and technical specs often configuring declarative features like workflows flows objects and fields Project Management Manage the product roadmap backlog refinement and scope for Salesforce projects working with Agile Scrum Stakeholder Communication Serve as a liaison between business users Sales Service Marketing and developers admins presenting solutions and progress Testing Deployment Support User Acceptance Testing UAT UAT and ensure business readiness for new releases Data Reporting Analyze data to provide insights build reports and manage data integrity
Core Skills Knowledge Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules Business Analysis Requirements engineering process modeling UML Agile Scrum Technical Aptitude Familiarity with integrations data migration and system architecture Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills Typical Deliverables User Stories Acceptance Criteria Process Maps As Is To Be Business Requirements Documents BRDs Data Models Technical Specifications Test Scripts Training Materials
Best Regards,
Chetna
Truth Lies in Heart