What are the responsibilities and job description for the Sr. Guidewire BillingCenter Functional Analyst - Hartford, CT (Hybrid) position at Smart Caliber Technology?
Role Name: Guidewire BillingCenter Functional Analyst
Location: Hartford, CT (Hybrid)
Duration: 12 Months
JOB DESCRIPTION
We are seeking a highly experienced Senior Guidewire BillingCenter Business Analyst to lead end-to-end functional analysis, solution design, and implementation for Guidewire BillingCenter initiatives. The role involves driving requirements, optimizing billing processes, mentoring junior analysts, and collaborating closely with business stakeholders, architects, and engineering teams to deliver scalable solutions within P&C insurance ecosystems.
Key Responsibilities
1. Requirements Leadership & Functional Design
- Lead requirements gathering for complex BillingCenter functionalities: Billing, Invoicing, Payments, Collections, Write-offs, Producer Management, and Installments.
- Translate business needs into detailed BRDs, FRDs, configuration specifications, business rules, and epics/user stories with acceptance criteria.
- Define end-to-end billing workflows, data mappings, and integration specifications.
2. Guidewire BillingCenter Expertise
- Provide deep functional expertise across BillingCenter modules, events, batch processes, recharge rules, and account/billing setup.
- Work closely with configuration teams to validate design decisions and ensure alignment with Guidewire best practices.
- Evaluate BillingCenter product capabilities and recommend configuration vs. customization.
3. Solution Delivery & Governance
- Serve as functional lead across Agile squads, ensuring high-quality deliverables.
- Collaborate with architects, developers, QA, and product owners throughout the SDLC.
- Review functional designs, test plans, and sprint deliverables for completeness and compliance.
- Provide direction during SIT/UAT and lead defect triage, prioritization, and resolution.
4. Process Improvement & Advisory
- Analyze existing billing processes and propose modernization, automation, and optimization opportunities.
- Provide strategic recommendations aligned with enterprise billing and finance transformation goals.
- Guide stakeholders on BillingCenter functionality, limitations, and roadmap alignment.
5. Stakeholder Management & Leadership
- Lead workshops, discovery sessions, and cross-functional meetings with business owners, finance teams, and IT leaders.
- Manage stakeholder expectations and ensure clarity across business and technical teams.
- Mentor junior Business Analysts and support knowledge transition across teams.
Required Skills & Experience
- 7 years as a Business Analyst with strong P&C insurance domain expertise.
- 4 years of hands-on experience with Guidewire BillingCenter (configuration, workflows, rules, batch processing, integrations).
- Strong understanding of billing lifecycles, including payment processing, financial transactions, adjustments, suspense, and direct vs. agency billing.
- Experience writing user stories, business rules, data mapping, and integration specifications (APIs, middleware, payment gateways, ERP systems).
- Proficient in Agile/Scrum methodologies, using tools like Jira or Azure DevOps.
- Excellent communication, analytical thinking, and stakeholder engagement skills.
Best Regards,
Chetna
Truth Lies in Heart