What are the responsibilities and job description for the Housekeeping Supervisor position at Smart Brickell Hotel?
Smart Brickell Hotel is looking for an experienced, hands-on Housekeeping Supervisor to lead and oversee our housekeeping operation.
We are seeking someone with strong hospitality experience who understands that cleanliness, consistency, organization, and attention to detail directly impact the guest experience.
Key Responsibilities:
- Supervise and coordinate the daily housekeeping operation and housekeeping team.
- Assign daily room-cleaning schedules and monitor productivity.
- Inspect guest rooms after cleaning to ensure hotel cleanliness and presentation standards are consistently met.
- Coordinate room priorities with the Front Desk based on arrivals, departures, early check-ins, and special requests.
- Monitor room status and ensure rooms are released promptly for incoming guests.
- Train, coach, and supervise housekeeping attendants.
- Monitor attendance, schedules, performance, and daily workload.
- Manage housekeeping supplies, linens, amenities, and inventory levels.
- Identify and report maintenance issues found during room inspections.
- Follow up with Maintenance and Front Desk to ensure reported issues are resolved.
- Maintain housekeeping checklists, inspection records, and operational controls.
- Ensure proper handling of lost-and-found items.
- Maintain compliance with hotel safety, sanitation, and housekeeping procedures.
- Assist with room cleaning or operational needs when necessary.
What We’re Looking For:
- Previous housekeeping supervisory experience in a hotel or hospitality environment strongly preferred.
- Strong knowledge of hotel room-cleaning standards and inspection procedures.
- Excellent organizational and time-management skills.
- Ability to lead a team and maintain accountability.
- Strong attention to detail and high cleanliness standards.
- Ability to work in a fast-paced environment and manage changing room priorities.
- Comfortable working closely with Front Desk, Maintenance, and hotel management.
- Reliable, professional, proactive, and solutions-oriented.
- Ability to work weekends and holidays based on hotel occupancy and operational needs.
- English required; bilingual English/Spanish is a plus.
The Right Candidate
We are looking for more than someone who checks rooms. We need a supervisor who owns the housekeeping operation. Someone who notices problems before guests do, keeps the team organized, maintains standards, and understands the importance of having rooms clean, inspected, and ready on time.
Join the Smart Brickell team and help us raise the standard of our guest experience.
Pay: $16.00 per hour
Expected hours: No less than 40.0 per week
Work Location: In person