General Manager - Restaurant

Job Overview
smallSUGAR’s General Manager should be an energetic leader with a strong and focused management presence to exceed guest expectations, passionately train, inspire team members, and drive profitable sales. This leader must be organized, looking for a challenge in a fast-paced and expanding counter service business. smallSUGAR's General Manager is responsible for guest relations, service, and floor management at smallSUGAR. In conjunction with the Director of Leadership Development, the General Manager works to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. This is an exciting opportunity for a motivated hospitality professional eager to make a significant impact in a rapidly growing locally owned restaurant.

smallSUGAR's Hours:

7am-3pm Daily Monday-Sunday

Job Responsibilities

• Leadership of all Service/Culinary teammates
• Team leadership development
• Hiring, Onboarding, and Hands on training
• Managing all cost control Standard Operating Procedures
• smallSUGAR sales reporting
• Operating labor cost
• Maintaining all sales goals
• Creating/costing schedules for service and culinary teams
• Inventory management
• Updating training standard operating procedures
• Food and Beverage creativity to drive promotional items

Job Requirements:

• Candidates must be 21 years old or older
• Must have reliable transportation
• Weekend availability
• Ability to work a minimum of 45 hours per week
• Ability to stand for extended periods of time (8-10 hours)
• Experience in food service management within quick service & or casual dining environments.
• Culinary background with knowledge of food preparation, cooking techniques, and kitchen management.
• Proficiency with POS systems such as Square POS for sales processing and reporting.
• Proven leadership skills with experience supervising teams, conducting interviews, and managing staff development initiatives. (Minimum 3 years experience)
• Must have at least THREE valid and updated references
• Excellent guest service skills with the ability to handle guest concerns effectively.
• Solid understanding of inventory control, food safety regulations, and food handling procedures.
• Must have a valid SERV Safe certificate
• Ability to manage budgets, perform cost analysis, and implement effective financial strategies.
• Competence in shift management, kitchen operations, catering services, and coffee management if applicable.
• Strong communication skills combined with a proactive approach to problem-solving in a fast-paced environment.

Join us as a General Manager where your leadership will inspire teams to deliver memorable dining experiences while driving operational success as we continue to feed the city with not only food but also with opportunity to grow and develop future leaders.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Paid training

Application Question(s):

• What is a core value you pride yourself on daily?

Experience:

• Leadership: 3 years (Required)

Work Location: In person

Salary : $50,000 - $55,000