What are the responsibilities and job description for the Bakery Customer Service Associate position at Smallcakes?
Smallcakes Cupcakery & Creamery in Jacksonville, FL is looking for part-time Bakery Customer Service Associates to join our team. We are located at 10111 San Jose Blvd, Suite 01.
Smallcakes Bakery Customer Service Associates have a passion for authentic, excellent customer interactions and selling delicious desserts! We help our new and loyal customers celebrate everyday moments along with special milestones.
Job Responsibilities:
Provide exceptional and friendly service to create a wonderful customer experience and loyal Smallcakes fans. Process sales transactions in system.
Strong sales ability with attention to detail, even during high volume sales periods. Able to make suggestions, be responsive to questions, and upsell products to meet customer’s needs.
Assist as needed with quality decoration of baked goods for professional presentation. Prepare and store handcrafted ice cream.
Provide accurate orders in-store, and also process phone and online orders efficiently and accurately.
Follow instructions accordingly, along with company, sanitation, food and safety guidelines.
Use judgment to serve customers at high level, take detailed and accurate custom orders, and solve any customer concerns.
Ensure store, work area, equipment, and kitchen are maintained in clean and sanitary manner.
Help maintain inventory stock levels, and assemble boxes on daily basis.
Qualifications/Requirements:
Bakery Customer Service Associates must be at least 18 years of age
Excellent interpersonal, customer relation skills, and reasoning ability
A self-starter able to operate independently
Reliable, motivated and hard-working
Works well with team members
Ability to Stand, Walk, Reach, Squat, and Lift up to 30 pounds
* Hourly rate listed plus tips.
Job Type: Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Are you 18 years old or older
Education:
- High school or equivalent (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Jacksonville, FL 32218 (Required)
Work Location: In person
Salary : $13 - $16