Collections/Credit Specialist

Small and Sons Oil Dist. Co. is seeking a proactive Collections and Credit Specialist to join our dynamic accounting team. This position reports directly to the Accounting Manager. The Collections and Credit Specialist will be responsible for managing the collections process, ensuring the timely receipt of payments, and maintaining great dealer and customer relationships. This role involves identifying overdue accounts, coordinating with dealers and customers to facilitate payment, and helping ensure our accounts receivable is properly managed to optimize cash flow.

Key responsibilities:

• Account Management: Monitor and manage overdue accounts, including making collection phone calls, sending monthly statements, and working with customers to resolve invoicing and payment issues.
• Dealer Management: Process weekly EFT payments to Dealer stations and timely posting of Dealer payments and adjustments to the accounts receivable ledger. Resolve invoicing and payment issues with Dealer stations.
• Collections Strategy: Develop and implement collection strategies to ensure timely payments while maintaining positive relationships with customers.
• Customer Communication: Maintain frequent communication with customers via phone and email to resolve invoicing and payment discrepancies, discuss payment terms, and assist the Accounting Manager to negotiate settlements as needed.
• Dispute Resolution: Investigate and resolve payment discrepancies by communicating with customers and internal team members.
• Collection Reporting: Prepare and present regular aging reports and collection progress to management, including outlining strategies for managing overdue accounts.
• Credit Risk Assessment: Assist Accounting Manager to review credit risks, adjust customer credit limits, and recommend actions for high-risk accounts.
• Compliance & Policies: Ensure collections processes comply with company policies, legal requirements, and industry regulations.

Job Qualifications:

• 2 years experience working in B2B credit/collections, accounts receivable, and customer service, preferably in the manufacturing, distribution, oil and gas industry
• Excellent negotiation and communication skills
• Ability to handle sensitive and confidential information
• Demonstrated ability to manage multiple priorities and meet deadlines
• Strong PC skills including proficiency in MS Office
• Experience with Sage 100 a plus
• Professional, positive attitude with ability to work independently and as a team

Education

• Associates Degree in Finance, Accounting, Business Administration or related field, NACM certification or other professional certification
• Bachelor's degree, preferred

Schedule:

• Fulltime, Mon - Fri, 7am - 4pm

Salary:

• $25-$30 per hour (depending on experience)

Physical Requirements:

• Frequently: Able to remain in a stationary position
• Frequently: Able to stand, walk, move around to access file cabinets, copiers, fax machines, and other office equipment
• Frequently: Able to walk up and down stairs
• Constantly: Able to communicate and exchange information and ideas so that others can understand

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• AD&D insurance
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25 - $30