Administrative Operations Specialist (Programs)

This not a Remote position, however, situational telework may be available. Telework may be available. For information on Telework visit: http://www.telework.gov/

This position provides assistance to the Administrative Officer (AO) to ensure that necessary internal support functions are accomplished and that SBA and disaster administrative policies and procedures are followed.

As an Administrative Operations Specialist (Programs) at the GS-0301-9/11, some of your typical work assignments may include:

• Assist the Administrative Officer (AO) in assessing the effectiveness of several Administrative functions performed in the department, e.g. budget, procurement and/or supply, facility and lease management, telecommunications, time and attendance, travel, and records management.
• Perform administrative functions supporting the deployment of staff to various disaster sites to assist disaster survivors.
• Implement policies and procedures on the acquisition of supplies and services.
• Monitor the accountable property function as required.
• Ensure routine and emergency maintenance of leased facilities is performed.
• Utilize mobile and desktop productivity applications such as web browsers, email, spreadsheets, and word processing.

RequirementsHelpConditions of employment

• U.S. citizenship is required
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation required.
• You may be required to complete a one-year trial period.
• This is not a bargaining unit position.
• Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
• If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.

Qualifications

Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.

You must meet all qualification requirements by the closing date of this announcement. You may qualify based on experience, education or a combination of both.

Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.

GS-09: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-07 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This specialized experience must demonstrate the following:

• Performing functions in at least three (3) of the following administrative support areas for an office or organization: budget, procurement/supply, time and attendance, travel, asset management/accountable property, and records management; AND
• Gathering, analyzing, and inputting pertinent data from multiple administrative systems to support the submission and maintenance of an organization's annual budget AND
• Experience utilizing mobile and desktop productivity applications such as web browsers, email, spreadsheets, and word processing.

GS-11: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-09 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This specialized experience must demonstrate the following:

• Performing functions in at least four (4) of the following administrative support areas for an office or organization: budget, procurement/supply, time and attendance, travel, asset management/accountable property, and records management; AND
• Leading teams or projects to accomplish goals and/or objectives; AND
• Leading the analysis and input of pertinent data from multiple administrative systems to support the submission and maintenance of an organization's annual budget; AND
• Experience utilizing mobile and desktop productivity applications such as web browsers, email, spreadsheets, and word processing.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Miscellaneous Administration and Program Series 0301

Experience refers to paid and unpaid experience, including volunteer work. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

OR

Education

If you are qualifying as a whole or in part based on education, you MUST provide complete transcripts (unofficial copies are acceptable) with this application. See the qualifications section below for specific details on when education can be used.

GS-09: 2 academic years of progressively higher-level graduate education OR Master's degree (or equivalent graduate degree such as LL.B. or J.D. as specified in qualification standards or individual occupational requirements) directly related to the position

OR

A combination of education and experience. For example, 1 full year (18 semester hours or 27 quarter hours) of graduate-level education (i.e. 50% of education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

GS-11: 3 academic years of progressively higher-level graduate education OR Ph.D. or equivalent doctoral degree OR LL.M., in a field directly related to the position

OR

A combination experience as described in "A" and graduate level education as described in "B", when combined, are equivalent to 100% of the qualification requirement. Only graduate level education in excess of two full years (36 semester hours) may be used in this calculation. To compute, first determine the total number of graduate level hours that exceed 36 semester hours, and then divide that number by 18 to arrive at a percentage. Then, divide the total number of months of qualifying experience by 12 to arrive at a second percentage. Add the two percentages together. The sum of the percentages must equal at least 100% to qualify.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly.

*** Foreign Education: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

A combination of education and experience as indicated above. Qualification Standards: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards

All qualification requirements must be met by 11:59 pm (Eastern Time) on 10/29/2025.

Job Type: Full-time

Pay: $52,205.00 - $82,108.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $52,205 - $82,108