Senior Customer Project Manager

Why Work at SMA America

At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy.

But we’re not just transforming power — we’re empowering people.

We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.

PURPOSE OF THE POSITION

The Senior Customer Project Manager is responsible for providing quality and timely delivery of inverters and MV stations for complex utility scale projects globally. Duties include providing project management assistance, managing project scope and station integration, delivering inverter solutions to meet specific customer needs, and supporting customer negotiations and installation projects.

PRIMARY DUTIES / RESPONSIBILITIES

• Defines the scope, schedule and cost basis for complex utility scale project proposals.
• Coordinates with Sales department to communicate customer and client needs, and to negotiate contracts and order changes. 
• Manages all aspects of project delivery, including planning, design and MV station integration. Includes interdisciplinary duties with large number of interfaces and substructures.
• Monitors and provides reports on task completion and forecasting of project milestones.
• Provides an effective point of contact for the customer, and measures success from the customer’s perspective.
• Triggers effective and timely PO and invoice activities.
• Focuses on building partner relationships with EPCs and station integrators.
• Identifies and completes process improvement projects.
• Manage of Key Account customers by coordinating internally and externally at all levels or the organization Uses technical expertise in system solutions to support customer needs for information.
• Responsible for tactical/medium term decisions related to the project.
• Budget Responsibility.
• Other duties as may be required or assigned.

REQUIRED TRAINING & EXPERIENCE

• A bachelor’s degree in relevant field or equivalent work experience.
• Advance Certification in Project Management (PMP) is a plus.
• At least 10 years of project management experience required.
• Experience in renewable energy is preferred.
• Electrical/mechanical background preferred.

OTHER SPECIALIZED SKILLS

• Knowledge of contracts and legal documentation is required.
• Knowledge of renewable energy sector is preferred.
• Ability to manage execution and prioritize multiple complex projects.
• Ability to manage details without losing sight of the bigger picture.
• Ability to analyze and solve problems quickly and effectively.
• Ability to build networks across different cultures, locally and over distance (e.g. USA, LATAM, HQ in Germany).
• Proven leadership skills are required.
• Excellent technical communication skills.
• Proficiency in the English language, both written and verbal, is required.
• German and/or Spanish language skills are a plus.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) is strongly preferred.
• Attention to detail and a high level of accuracy are required.
• Ability to facilitate effective meetings.
• This position may require 5%-10% periodic domestic and international travel.

WHAT WE OFFER

• Salary Range: $104,000 - $127,000 annually, depending on experience and qualifications
• Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
• 401(k) plan with company match
• Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
• Opportunities for professional development and training 
• Inclusive, collaborative, and innovative work environment  

Our EEO Policy 

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com