Food Services Administrator

Essential Job Functions: 

• Works in collaboration with the Executive Chef to ensure that the selection, purchase, preparation, and delivery of all food to all assigned locations is appropriate as to quantity, economy, and within stated quality standards as dictated by governing authorities, including the Health Department, National School Lunch Program, Contract requirements, and CARF.
• Oversees direct service staff and reports performance improvement opportunities to the Executive Chef.
• Responsible for the organization and rotation of all food supplies within the facility assigned, which may include the movement of product from other facilities on an as needed basis.
• Supervises development and delivery of effective behavior programming to allow for the provision of client treatment services, ensuring daily compliance with program procedures.
• Writes program reports; documents program progress; reviews daily, weekly, and monthly reports and case files; prepares reports for internal and external reviews and audits; provides information regarding problem resolution, program progress, staff development.
• Completes local, state, and federal requirements to ensure facility licensing; conducts facility inspections to ensure compliance with facility safety procedures and guidelines.
• Participates in team meetings; internal and external to the agency, to ensure continuity of care and positive community relations.
• Participates in related program activities with other human services organizations, facilities, committees, and government agencies.
• Supervises the process of admission and discharge of clients; orients the client to the facility; explains rules, policies and procedures.
• Provides supervision, counseling, custody, and control; assists with employment development and coordination and other related services to clients according to program and client need.
• Completes all assigned documentation, including, but not limited to, progress notes and logs regarding client activities and behavior patterns, and notes all changes in all areas; reviews and documents in shift report logs, shift logs, companion files, contact cards etc.
• Attends training /in-services as required.
• Develops staff schedules, in accordance with FDOC contractual standards.
• Controls verbally and/or physically abusive and aggressive clients by use of trained and approved aggression control techniques.
• Communicates effectively with suicidal, mentally, emotionally, and/or psychologically disturbed clients to diffuse potentially life-threatening situations.
• Ensures compliance with DOC standards and security safeguards.
• Performs miscellaneous job-related duties as assigned.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education and/or Experience:  High School Diploma or equivalent and Food Safety Manager Certification required. Two (2) years of experience serving Institutional/Residential population, and/or proof of at least one of the following credentials: Certified Culinarian (CC), Certified Sous Chef (CSC), Certified Chef de Cuisine (CCC), and Certified Executive Chef (CEC), or any equivalent combination of training and experience, such as military, correctional, or law enforcement, which provides the required knowledge, abilities, and skills.

Knowledge/Skills/and Abilities: 

The following competencies must be attained prior to the conclusion of the Food Service Administrator's Introductory Period:

The Food Service Administrator must consistently demonstrate a thorough knowledge of:

• Personnel and administrative policies and procedures.
• Therapeutic techniques and psychotropic drugs.
• Principles of supervision. 
• Federal and state third party billing procedures and other revenue procedures.

The Food Service Administrator must possess the skill to:

• Write clear and concise reports.
• Operate standard office equipment.
• Communicate effectively, both orally and in writing, with other employees, program staff, clients, outside organizations, and others.

The Food Service Administrator must possess the ability to:

• Handle verbally and/or physically abusive and aggressive clients and utilize aggression control techniques to ensure the safety and well-being of the client, other clients, and employees. 
• Maintain an effective working relationship with client, co-workers, professionals, and the general public in a tactful and courteous manner. 
• Supervise and guide the work of others in making client treatment decision. 
• Review client case files and treatment plans and make proper recommendations. 
• Provide direct client services and intervention.
• Communicate effectively with suicidal, mentally, emotionally, and/or psychologically disturbed clients in person and over the telephone.
• Maintain an effective working relationship with clients, co-workers, professionals, and the general public and other service agencies in a tactful and courteous manner.

Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment.  Complete SMA required training during the first six (6) months of employment and updated if required.

Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 50 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary.

Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.