What are the responsibilities and job description for the Field Operations Support Assistant position at SM7 SCI Texas Funeral Services, LLC.?
Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to the memorial support desk. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Perform all administrative support tasks in support of the Memorial Design Team Issue, track and record Installment Work Orders and Cemetery Service Requests Respond to all marker inquiries Liaison for Third-Party vendor memorial installations Comply with SOX regulations Prepare and reconcile reports with high degree of accuracy Manage paper and electronic filing systems Comply with and participate in SCI Interment Verification Processes Act as backup to switchboard operator MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Primarily indoor office work however, must be willing and able to conduct business outdoors, regardless of weather and travel to a remote (nearby) cemetery Ability to lift up to 35 lbs Requires the ability to deal with privileged information in a confidential manner Ability to professionally communicate, in writing and verbally, with families and associates Ability to multi-task and work in team based environment while maintaining high degree of accuracy and attention to detail Knowledge of Microsoft Word, Excel, Outlook and SharePoint is preferred Professional dress and manner conducive to cemetery and funeral home environment Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Hourly compensation $17.50/hr Postal Code: 76012 Category (Portal Searching): Administration and Clerical Job Location: US-TX - Arlington Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
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