What are the responsibilities and job description for the Pest Department Supervisor position at Slug-a-bug Inc?
Pest Control Supervisor
Slug-A-Bug | Brevard County, FL
Slug-A-Bug, a leader in pest management and home protection services, is seeking a detail-oriented Pest Control Supervisor to support daily field operations, improve service efficiency, and lead a team of skilled technicians. This role is ideal for an experienced pest control professional who excels in coaching teams, optimizing workflows, and ensuring exceptional customer service.
Key Responsibilities
Coordinate daily service schedules and optimize technician routes.
Conduct field inspections to verify service quality and address deficiencies.
Train, coach, and develop Pest Control Technicians on service methods, safety, and customer interaction.
Monitor technician performance and support continuous improvement initiatives.
Resolve customer concerns and handle escalated service issues professionally.
Analyze operational data to identify efficiency gains and reduce unnecessary labor costs.
Ensure compliance with safety protocols, regulatory requirements, and company policies.
Maintain accurate records of service activity, equipment maintenance, and chemical usage.
Qualifications
Minimum 3 years of professional pest control experience.
Supervisory or team leadership experience preferred.
Valid Florida Driver’s License.
Required Florida pest control certifications/licenses.
Strong knowledge of pest control techniques, equipment, and chemical application.
Excellent communication, problem-solving, and organizational skills.
Ability to train, motivate, and evaluate technicians effectively.
Comfortable working outdoors, in tight spaces, and lifting up to 50 lbs.
Why Join Slug-A-Bug?
Established, reputable company with strong customer loyalty.
Growth-oriented environment with opportunities for career development.
Supportive leadership team committed to technician success.
Competitive compensation and benefits package.
Requirements
Education
- High school diploma or equivalent required.
Experience
- Minimum 3 years in pest control services.
- Prior supervisory experience preferred.
Licensing/Certifications
- Valid Florida Driver’s License.
- Required Florida pest control certifications per state regulation.
Skills & Knowledge
- Proficient in pest control techniques, chemical handling, and equipment operation.
- Strong coaching, training, and team-leadership abilities.
- Effective time-management, planning, and multitasking.
- Strong diagnostic and problem-solving skills.
- Clear, professional communication skills.
- Ability to interpret operational data to drive efficiency improvements.
- Thorough understanding of safety standards, compliance requirements, and industry best practices.
Skills/Knowledge
- Strong knowledge of Pest Control techniques, chemical applications, and equipment usage.
- Ability to coach, train, and motivate technicians to perform at their best.
- Excellent organizational and time management skills to manage multiple tasks and technicians effectively.
- Strong problem-solving skills and attention to detail to address operational issues proactively.
- Effective written and verbal communication skills for interacting with employees, customers, and management.
- Ability to analyze operational data and identify areas for improvement in productivity and cost reduction.
- Knowledge of safety procedures, regulatory compliance, and Pest Control industry best practices.
Physical Requirements
- Ability to stand, walk, bend, kneel, and lift up to 50 pounds regularly.
- Ability to work in outdoor environments, including exposure to weather conditions and chemicals.
- Ability to work with pest control chemicals safely and use appropriate protective equipment.
- Must possess adequate vision and hearing to inspect work and communicate effectively.
Working Conditions
- The role requires a mix of fieldwork and office tasks, with the majority of time spent outdoors.
- Exposure to weather conditions such as heat, humidity, and rain.
- Occasional evenings or weekends may be required based on operational needs, customer schedules and business demands.
Measures of Performance
- Technician productivity and efficiency are maintained or improved.
- Customer complaints are minimized, and customer satisfaction remains high.
- Training programs are implemented effectively, leading to skill improvements.
- Routes are optimized to reduce labor costs and travel time.
- High-quality service delivery is consistent, meeting company standards.