What are the responsibilities and job description for the Service Advisor position at Sloane Automotive?
BMW of Devon, a leading luxury import automobile dealership, has an opening for a Service Advisor. We have a tremendous team in place already and we are looking to add to it. We offer a very strong, performance-based pay plan that will reward the ideal candidate accordingly!
We offer highly skilled factory trained technician teams, great benefits, outstanding pay plan, and a great place to not just have a job but have a career .
All interviews will be confidential. Sloane BMW of Devon is PA's #1 volume BMW Dealer!
- Essential Role will be helping customers understand the value of maintaining their vehicles.
- Must be able to provide excellent customer service and surpass all our customers’ demands & expectations.
Job Description
- Day to day activities will require applicants to refer to service history, inspect vehicle, and recommend service to clients.
- Promote the sales of services, parts, maintenance plans, and accessories by thoroughly understanding the product and associated service requirements.
- Administer new and used vehicle warranty repairs in accordance with warranty specifications.
- The right individual will have experience in a dealership environment , strong sales skills, and high customer satisfaction scores.
Requirements:
- Two-Five years' experience as a Service Advisor in a dealership setting preferred
- Team player able to thrive in a fast-paced environment
- Strong understanding of Reynolds and Reynolds Ignite, Xtime, and Text2Drive proficiency a plus
- Excellent customer service skills paired with a professional attitude, appearance and demeanor
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance