What are the responsibilities and job description for the Freight Broker Sales Representative position at Slingshot Transportation?
Company Description Slingshot Transportation, Inc. is a freight-focused company built on a high-performance team with deep industry experience and a forward-looking mindset. The organization leverages Freight Leader expertise, company-owned assets, and a strong network of Qualified Associate Carriers to deliver reliable transportation solutions. These resources support a commitment to taking responsibility for meeting customer needs in a cost-effective and efficient way. Slingshot Transportation emphasizes best practices in freight handling and service delivery, aiming to exceed customer expectations. As the company states, they do not just move freight—they lead it.
Role Description This full-time Freight Broker Sales Representative role is a hybrid position based in Philadelphia, PA, with some work-from-home flexibility. The individual in this role will prospect and develop new customer accounts, build strong relationships with shippers and carriers, and negotiate rates and terms to secure profitable freight opportunities. Day-to-day tasks include coordinating freight movements, matching loads with qualified carriers, managing dispatch activities, and monitoring shipments to ensure on-time performance. The role involves resolving customer and carrier issues, providing responsive customer service, and maintaining accurate documentation within brokerage systems. Collaboration with internal team members to optimize lane coverage and uphold Slingshot Transportation’s service standards is also an important part of the position.
Qualifications
Role Description This full-time Freight Broker Sales Representative role is a hybrid position based in Philadelphia, PA, with some work-from-home flexibility. The individual in this role will prospect and develop new customer accounts, build strong relationships with shippers and carriers, and negotiate rates and terms to secure profitable freight opportunities. Day-to-day tasks include coordinating freight movements, matching loads with qualified carriers, managing dispatch activities, and monitoring shipments to ensure on-time performance. The role involves resolving customer and carrier issues, providing responsive customer service, and maintaining accurate documentation within brokerage systems. Collaboration with internal team members to optimize lane coverage and uphold Slingshot Transportation’s service standards is also an important part of the position.
Qualifications
- Solid understanding of Freight Brokerage and Brokerage operations, including rate negotiation and load matching.
- Strong Customer Service skills with the ability to handle inquiries, resolve issues, and maintain positive relationships.
- Experience with Dispatching activities, such as coordinating loads, scheduling pickups and deliveries, and tracking shipments.
- Proficiency in Account Management, including maintaining and growing customer accounts and carrier partnerships.
- Effective communication and negotiation skills, both verbal and written.
- Ability to work in a hybrid environment, manage time independently, and prioritize multiple tasks.
- Proficiency with transportation management systems and standard office software tools.
- Previous experience in freight brokerage, logistics, or transportation sales preferred.
- High school diploma or equivalent required; post-secondary education in business, logistics, or a related field is beneficial.