What are the responsibilities and job description for the Wireless Broadband Installation Technician position at Sling Broadband?
Sling Broadband has openings for Wireless Broadband Installation Technician. This position takes the perfect combination of skills, including customer service, technical, and telecommunications. Working directly in the field with our customers.
DUTIES:
- Prepares for service installations by reviewing installation orders; gathering equipment, supplies, and tools.
- Coordinates daily schedules with customers.
- Plans installations by evaluating location, locating access, laying-out equipment, and wiring plan.
- Establishes wireless broadband service by installing equipment; running and pulling CAT5 cable; programming and calibrating equipment; adhering to codes, regulations, and standards.
- Verifies system functioning by testing equipment and connections, identifying and correcting problems. Maintains records by documenting installation, service, and repairs.
- Maintains and improves service by listening to customers’ descriptions of problems; diagnosing, troubleshooting, and repairing problems; replacing and upgrading components; referring to schematics, manuals, and manufacturers’ instructions.
- Maintains customer rapport by resolving concerns and answering questions.
- Maintains a safe work environment by following safe practices.
- Keeps supplies ready by performing stock inventory; placing orders; verifying receipts.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests
- Exploring opportunities to add value to job accomplishments.
REQUIREMENTS:
We’re Looking for Great People who:
- Have a valid driver’s license.
- Meet our criminal and MVR (driving record) background screening criteria.
- Must meet weight restrictions to comply with OSHA and Company safety standards
- Be able to test negative on a pre-employment drug test.
- Be able to lift 70 lbs and climb 40-foot ladders.
- Basic Tower Safety & Rescue Certification is a major yet not required
REQUIRED EXPERIENCE:
To be successful in this position, you must:
- Be a great communicator, both verbally and written.
- Be able to provide amazing customer service, generally, we look for 1-2 years of experience.
- Have experience in cable, satellite, electrical, telephone, or home security installation.
- 2 years in a telecommunications/broadband field technical position.
- Knowledge of telecom architectures, bridges, local area networks, wide area networks, and IP networks is highly desired.
- Basic working knowledge of TCP/IP networking.
- Working knowledge of ADSL, DOCSIS, WI-FI, WIMAX, HSPDA, or CDMA technologies
- Working knowledge of Mounting and Installing Directv and Dish Network and Satellite dishes.
- Working knowledge of running and terminating Cat5e / Cat6 / Fiber Cables.
WHAT WE OFFER:
- Competitive Base Salary
- Unlimited Growth and Advancement Opportunities
- Strong Team Environment
- Employee Referral Program
- Training opportunities
- FREE Sling Broadband Internet and Telephone service
- Opportunity for a level of responsibility that could take years to reach in other companies
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Clean Driving License - (No DUI, No Reckless/Careless Driving in last 7 years)
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NOTE: DO NOT CALL, IF SELECTED WE WILL CONTACT YOU.
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Payment frequency:
- Paid biweekly
Schedule:
- Monday to Friday
Application Question(s):
- Have you installed a Direct TV dish?
- Have you run Cat5 cables?
- Do you have issues with heights?
- Do you have issues with climbing tall ladders?
- Do you have a valid driver's license?
Work Location: In person
Salary : $18 - $30