Field Business Leader

We’re not just another chicken joint—we’re one of the fastest-growing brands in the game, built on hand-made food and bold ambition. At Slim Chickens, every tenderloin gets the royal treatment: brined, buttermilk-soaked, hand-breaded, and cooked fresh to order. That same care and craft goes into how we grow our people.

If you’ve got hustle, heart, and an entrepreneurial spark, this is the place to prove yourself and shape your career. Our team thrives on real connection—working fast, thinking big, and building something that makes an impact every day. Here, you’ll be trusted to make decisions, empowered to own your work, and part of a crew that’s taking this brand to the next level.

Slim Chickens is growing fast. The only question is—are you ready to grow with us?

PURPOSE OF THE POSITION

To serve as a strategic business partner and regional performance leader, owning franchisee P&L outcomes, driving operational excellence, and accelerating AUV growth across an assigned portfolio of approximately 100 restaurants. The Field Business Leader leads with a coaching mindset, builds high-trust franchisee relationships, and develops the field operations team to move restaurants from Red to Yellow to Green.

Essential Position Responsibilities

• Serve as the primary strategic partner to franchisee principals, aligning regional business objectives with Slim Chickens’ brand standards, growth targets, and system-wide priorities.
• Own and drive regional P&L performance, setting quarterly priorities for AUV growth, traffic improvement, and franchisee EBITDA across all assigned restaurants.
• Lead structured bi-weekly, monthly and quarterly Business Reviews with each franchisee, presenting data-driven performance insights, trend analysis, and prioritized improvement plans.
• Utilize real-time reporting and performance dashboards to identify at-risk locations, prioritize field time, and drive data-informed coaching decisions.
• Own the Red to Yellow to Green restaurant movement within the region, ensuring accountability and measurable progress for all underperforming locations.
• Conduct regular P&L reviews with franchisee operators, identifying cost control opportunities and offering actionable recommendations to enhance EBITDA performance.
• Build high-trust relationships with franchisee principals grounded in candor, accountability, and results — serving as a long-term growth partner, not just a compliance officer.
• Lead regional rollout and adoption of system-wide programs, initiatives, and brand standards, ensuring timely implementation and consistent execution across all locations.
• Deliver timely, candid, and constructive performance feedback; celebrate franchisee wins and hold teams accountable through clear improvement plans and follow-through.
• Document, escalate, and manage critical franchisee performance issues, compliance violations, and brand risk incidents in coordination with the VP of Field Operations.
• Adhere to Slim Chickens\’ policies and uphold the highest professional standards across all franchisee and team interactions.
• Participate in Count Down Calendar (CDC) calls and coordinate regional support for all new restaurant openings within the assigned territory.
• Lead cross-functional field initiatives with system-wide impact; champion field perspective in corporate strategy discussions and represent franchisee voice at the leadership level.
• Directly lead, develop, and coach 2 Ops Coaches within the region; set clear performance expectations, conduct regular 1:1s, and invest in building a high-performing field team.
  
  

Slim Chickens systems principles and objectives: Has a thorough understanding of Slim Chickens' established operating systems (e.g., quality, security, office environment, company policies, safety) and recognizes the responsibility to stay updated on these systems and the role this position plays in supporting them.

Performs other duties as necessary in support of business objectives: This position description is designed to guide the activities of the Field Business Leader. It is not meant to restrict the individual's creativity or limit their thinking, nor does it encompass all the tasks that may be required in this role.

Physical Activities: Primarily performed in an office environment. Involves entering and retrieving information on a computer and visually verifying details, often in small print. May also require presenting information to small or large groups.

Travel: Occasionally requires travel to multiple restaurants or work sites, which may include overnight stays. Travel can be domestic or international.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account
• 401(k)
• Parental Leave
• Pet Insurance
• Paid time off
• Life Insurance
• Tuition reimbursement
• Adoption Assistance
  
  

Slim Chickens is an equal opportunity employer and considers applicants for all open positions without regard to race, color, religion or belief, sex, age, citizenship status, national origin, marital status, military/veteran status, sexual orientation, genetic information, gender identity, and physical or mental disability.

Qualifications

Requirements and Competencies:

• Valid driver’s license
• Strategic leader and high-energy coach who drives measurable results through people; demonstrated ability to manage P&L, develop talent, and influence without direct authority
• Strong cross-functional collaboration skills with the ability to influence at all levels of the organization — from frontline GMs to franchisee principals to corporate leadership
• Exceptional interpersonal, written, and verbal communication skills; able to deliver candid feedback and difficult conversations with professionalism and empathy
• Highly organized, self-directed, and disciplined; able to manage a complex regional portfolio with minimal oversight while maintaining high visit quality and follow-through
• Proven ability to build trust-based relationships with franchisee operators; skilled at balancing brand accountability with genuine partnership and support
  
  

Technical Experience: Microsoft Office Suite; proficiency with restaurant performance dashboards, ops scorecards, and reporting tools; ability to quickly learn new platforms and field-facing systems.

Industry Experience: Minimum of 8 years of franchise or multi-unit restaurant operations management experience, including direct accountability for P&L and franchisee relationship management across multiple states.

Minimum Education: Bachelor’s degree, or four years of business management, hospitality, related field