What are the responsibilities and job description for the Senior Claims Adjuster position at Slide?
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
Senior Claims Adjusters at Slide handle complex property and liability claims, including disputed, litigated, and high-exposure files. Depending on experience and business needs, assignments may include residential property claims, bodily injury claims, personal liability claims, alternative dispute resolution matters, and other complex claim scenarios.
What You'll Do
- Provide exceptional customer service to internal and external customers, ensuring clear communication and high engagement throughout the claims process.
- Handle disputed and litigated matters requiring strategic analysis, negotiation, and resolution.
- Research, analyze, and interpret policy language, coverage provisions, and applicable state laws to determine coverage, liability, and claim resolution strategies.
- Examine policies, endorsements, forms, and supporting documentation to determine coverage and the extent of the company's exposure or liability.
- Investigate, evaluate, negotiate, and resolve complex claims in accordance with Slide's guidelines, industry best practices, and regulatory requirements.
- Manage a caseload of high-exposure and complex claims, including litigated files, mediations, appraisals, DFS Notices of Intent to Litigate, Civil Remedy Notices, bodily injury claims, property damage liability claims, and personal liability claims as assigned.
- Establish and maintain appropriate claim reserves in accordance with company standards.
- Collaborate with vendors, legal counsel, experts, contractors, and internal business partners to achieve timely and effective claim resolution.
- Draft, review, approve, and evaluate estimates, damages, injuries, and loss exposures as applicable to assigned claims.
- Maintain accurate, timely, and thorough claim documentation within the claims management system.
- Stay informed of regulatory, statutory, and legal developments impacting residential property and liability claims.
- Provide guidance, training, and mentorship to less experienced adjusters as needed.
- Represent Slide professionally while demonstrating sound judgment, ethical decision-making, and adherence to company policies.
What You Bring
- Bachelor's degree in business administration or field with skills transferable to insurance preferred; HS Diploma required.
- 3 years experience handling complex property claims, liability claims, litigated claims, or a combination of these claim types.
- Active 6-20 Resident All Lines Adjuster License required.
- 4 years of experience working directly for an insurance carrier.
- Dispute Resolution focus requires 2 years of experience in a similar role and experience with all aspects of front-end claim handling including ADR and litigation.
- Experience with multiple state-specific insurance laws and good faith claims handling, with knowledge of Florida laws required.
- Industry designations or certifications, such as CPCU or AIC, are a plus.
- Commitment to living Slide's Core Values
What Slide Offers To You
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
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