What are the responsibilities and job description for the Director of Claims position at Slide?
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
As Director of Claims, you’ll provide strategic leadership and operational oversight for our homeowners claims organization. You’ll shape claims strategy, lead high‑performing teams, and ensure exceptional outcomes across complex, high‑exposure claims in a fast‑growing environment.
What You’ll Do
Strategic & Operational Leadership
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal
2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times & USA TODAY
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
As Director of Claims, you’ll provide strategic leadership and operational oversight for our homeowners claims organization. You’ll shape claims strategy, lead high‑performing teams, and ensure exceptional outcomes across complex, high‑exposure claims in a fast‑growing environment.
What You’ll Do
Strategic & Operational Leadership
- Lead, support, and develop a multi‑layered team of managers and claims professionals
- Oversee overall claims inventory, including investigation, coverage, evaluation, resolution, and litigation management
- Set claim handling standards, performance expectations, and resolution strategies across the organization
- Direct handling of the most complex and high‑severity claims, including mediations and trials
- Establish negotiation strategies and identify claims appropriate for trial
- Select, retain, and oversee defense counsel on litigated matters
- Partner closely with Underwriting on trends, case law, and statutory impacts to product lines
- Support underwriting decisions through policy and submission reviews, as needed
- Stay current on legislation, regulations, and industry developments impacting claims
- Provide executive‑level leadership, coaching, and structured performance feedback
- Drive training initiatives in partnership with Training & Auditing to elevate claims capability
- Champion best practices, analytics‑driven decision‑making, and operational excellence across claims
- Bachelor’s degree or equivalent relevant experience
- 8 years of P&C homeowners claims experience
- 4 years of senior leadership experience managing claims leaders and large teams
- Active Florida 6‑20 Resident All Lines Adjuster License
- Deep expertise in Florida insurance law and good‑faith claims handling
- Proven success overseeing complex claims, litigation strategy, mediations, and trials
- Strong people‑leader with the ability to mentor, influence, and scale high‑performing teams
- Data‑driven, analytical approach with excellent organizational and prioritization skills
- Exceptional written, verbal, and executive‑level communication skills
- Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, PowerPoint, Outlook)
- Commitment to living and leading Slide’s Core Values
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal
2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times & USA TODAY