Front Desk Clerk

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Check guests in and out using the hotel property management system.
• Answer phone calls and assist with reservations.
• Respond promptly to guest requests and resolve concerns professionally.
• Process payments and maintain accurate guest records.
• Coordinate with housekeeping and maintenance to ensure guest satisfaction.
• Follow hotel policies, procedures, and brand standards.
• Maintain a clean and organized front desk and lobby area.

Qualifications

• Previous hotel front desk experience (Choice System) is preferred but not required.
• Excellent customer service and communication skills.
• Basic computer skills.
• Ability to multitask in a fast-paced environment.
• Reliable, punctual, and detail-oriented.
• Must be able to work weekends, holidays, and flexible shifts, including mornings, evenings, and overnight when needed.
• High school diploma or equivalent.

Pay: $10.00 - $14.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $10 - $14