What are the responsibilities and job description for the Flatbed Delivery Manager position at SLB Freightage?
Job Overview:
One of the largest home delivery and distribution companies in the U.S. is seeking an experienced Home Delivery Manager (HDM) to oversee delivery operations within an assigned market.
This is a hybrid role — not fully remote. While some administrative work can be done from home, this position requires regular travel to assigned stores and in-field support of drivers.
The HDM plays a critical role in ensuring daily routes are executed efficiently, drivers are supported in real time, and customer expectations are consistently met.
Key Responsibilities:
- Manage daily operations of delivery drivers across multiple store locations
- Act as the primary point of contact for driver support, issues, and escalations
- Oversee routing, route adjustments, and delivery execution
- Conduct daily driver check-ins to ensure route readiness
- Travel to stores to support operations and resolve issues as needed
- Ensure all service levels and customer contract requirements are met or exceeded
- Recruit, onboard, and retain qualified drivers
- Maintain strong relationships with drivers, store teams, and contract partners
- Enforce SOPs and ensure performance metrics are consistently achieved
What This Role Requires:
- Ability to manage a fast-paced delivery operation
- Strong problem-solving and decision-making skills
- Comfort working both remotely and in the field
- High level of accountability and follow-through
- Ability to manage multiple stores, drivers, and priorities at once
Qualifications:
- Minimum 2 years of transportation, logistics, or last-mile delivery experience
- Experience managing drivers or delivery teams REQUIRED
- TEAMS OR PROJECT GROUPS in addition to delivery drivers
- STRONG EXCEL skills
- 3PL experience preferred
- Strong understanding of routing and delivery operations
- Proficiency in Microsoft Office and Outlook
- Excellent communication and leadership skills
- Knowledge of DOT regulations is a plus
- Experience managing a P&L is a plus
Additional Requirements:
- Must be available Monday–Saturday with schedule flexibility
- Must be willing to travel regularly within assigned market
- Must have reliable transportation
- Must maintain consistent communication via phone, email, and text - #ADM
Pay: From $55,500.93 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: On the road
Salary : $55,501