What are the responsibilities and job description for the HVAC Technical Product Trainer position at Slakey Brothers?
Slakey Brothers has an immediate need for a HVAC Technical Product Trainer at our Corporate Office in Elk Grove, CA! Schedule - Monday-Friday 7am-4pmFull time - starting pay range $72,500-$87,500 annually based on experienceSummaryThe HVAC Technical Product Trainer will perform a broad range of equipment support functions and training for Slakey's customers and branches.Provide customers and Slakey Brothers Team Members with product application, installation, and service training for our major equipment lines. Provide education to all dealers on unitary and ductless products to include: product feature benefits, system matches, application basics, installation best practices, proper startup, and service. Develop and deliver instructional classes, presentations, and videos to assist new and existing dealers.Provide technical field support assistance for Slakey Brothers customers.Provide parts research assistance, accessory, and functional parts stock suggestions.Able to travel as required with extended overnight staysSkills and Qualifications5 years of related work experience and excellent knowledge of HVAC industryDuctless background knowledge preferredDemonstrated ability to manage details and meet deadlines with 100% accuracyCustomer service-oriented approach, responds to requests with a sense of urgencyStrong attention to detail, excellent time management and organizational skillsProactive, self-motivated, able to recognize issues and resolve or escalate appropriatelyAbility to use tact and diplomacy in sensitive situationsRecognizes when to use a formal or informal approach, good at crafting a solution rather than simply saying “no”Excellent presentation and communication skillsCompletion of a 2-year college degree in technical studies or equivalent work experienceAble to operate a personal computer, calculator, other office machines, and proficient in MS Office products (Outlook, Word, Excel, PowerPoint)Excellent driving recordAble to work sitting or standing and to move freely throughout our facilitiesAble to lift and carry equipment and supplies on a frequent basisAble to travel as required with extended overnight staysAbout Slakey BrothersSlakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada, and Southern Oregon.Our Mission: Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.BenefitsHealthcare coverage of medical, dental and vision available 1st of the month following date of hirePaid time off including vacation, sick leave, and holidaysGenerous discretionary Profit Sharing401(k) Retirement PlanTuition reimbursement for 2-year and 4-year degree programs for Team MembersPost high-school scholarship opportunity for Team Member’s childrenEmployee Assistance ProgramFor an opportunity to join our winning team, please apply online at https://Slakey.com/CareersPowered by JazzHRJt0rIobvXM
Salary : $72,500 - $87,500