What are the responsibilities and job description for the Bartender/Server position at Skyview Los Alamos?
The bartender/server is responsible for serving food and beverages with the highest level of customer service to guests throughout the restaurant and pool area. They are responsible for maintaining the organization and cleanliness of the FOH, server stations, bar area, and knowing all aspects of the menu descriptions and specialty cocktails, all server/bartender side work and communicating with both guests and management to ensure brand standards are met at all times.
Responsibilities and Duties
Shows up for work on –time in uniform with all tools, pens, wine opener, pad.
Accurately describes menu items, Property history, specialty drinks and wine for complete guest satisfaction
Knows cocktail recipes and how to build cocktails
Knowledge on spirits and flavor profiles of the cocktail menu
Creates cocktails in a timely manner and works well under pressure
Describes all dishes accurately and knows all dishes including allergies and dietary restrictions
Special events as needed and work holiday and special services as needed.
Take orders and serve guests at the pool area while maintaining cleanliness and organization in the pool section
Accommodates any special requests and checks with kitchen to ensure we can accommodate
Maintains table appearance by pre-bussing throughout the entire meal.
Handles money efficiently and accurately
Properly ring in food & drinks into POS accurately
Can safely and swiftly carry a tray of drinks and properly serve them without having to put tray on table
Maintains a safe and sanitary work environment
Communicates with guests regarding menu and beverages & property information and history
Up-sells menu items and specials to maximize food and beverage revenue
Serves menu items to guests in a prompt and courteous manner and according to established service standards
Notes timing of meal progression and notifies kitchen and or management
Performs pre and post side work efficiently
Settles guest payments; makes accurate change for guest and processes credit card transactions correctly
Monitors and observes guest’s dining experience. Ensures guests are having a great time, and is completely satisfied with food and service
Removes used tableware between courses and provides tableware for next course in advance of food delivery
Runs food as needed, especially for large parties and during peak hours
Maintains table maintenance, and is ready and willing to assist the support staff
Reports all equipment problems and maintenance issues to manager
Assists with the restock and replenishment of inventory and supplies
Qualifications/Skills Needed
Previous applicable server and bartending experience
Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner
Requires the ability to speak, read and comprehend instructions.
Strong listening and oral communication skills
Must be able to work weekends & Holidays
Must at least 21 to prepare alcoholic beverages
Knowledge of food, wine and spirits
Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner
Physical Requirements
Must be able to stand, reach, stoop, bend, lift, and clean during various activities throughout shift.
As needed, must be able to lift products or supplies up to 25 lbs.
Submission of satisfactory proof of your identity and your legal authorization to work in the United States.
Skyview Los Alamos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion, creed, age (40 and over), disability (mental & physical), sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws.
The above responsibilities and expectations listed are intended to give a general overview of the position and are not all encompassing of the role. Further responsibilities and tasks may be assigned as needed given business demand.
About Skyview Los Alamos
Aptly named for its hilltop perch overlooking Los Alamos, Skyview is an iconic mid-century motel (circa 1959) turned modern-day oasis by Nomada Hotel Group. The five-acre outpost features 33 stylish guest rooms; a farm-to-table restaurant poolside bar called Norman; a postcard-worthy adults-only pool; and a working vineyard that produces the house rosé.