Aircraft Detailing & Presentation Specialis

About the Role: SkyShare is seeking an Aircraft Detailing & Presentation Specialist to join our team. If you thrive on challenges, are eager to advance in your career, and have a proven track record of reliability and focus, this role is for you. You'll be an advocate for our mission to love your journey and contribute to our vision of becoming the most loved private jet company.

The Mission for this Position: As an Aircraft Presentation Specialist, you will be performing routine and special detailing and stocking, taking ownership of the Aircraft’s appearance and readiness for customer use. You will support the management of over two dozen aircraft, such as PC-12s, Citations, and Gulfstreams.

We need a self-starter with experience in high-end cleaning and detailing practices and customer care.

About Us: SkyShare is one of the fastest-growing private aviation companies in the country. Named one of Utah's 100 fastest-growing companies and the Inc 5000's fastest-growing companies in the nation for the past four years. With operational bases in Ogden and Salt Lake City, UT, we offer the West's premier fractional aircraft ownership program, private aircraft charters, and managed aircraft services. Additionally, we operate FBO/Fuel services at the Ogden Airport and Gnoss Field Airport in Novato, CA.

SkyShare operates a premium fleet ranging from Pilatus PC-12 turboprops to long-range Gulfstream GV jets. Supported by 16 years of aviation expertise and 130 passionate professionals, we fly over 6,000 legs annually while delivering 5-star service and safety.

Right Person, Right Seat: As an Aircraft Detailing Specialist at SkyShare, you will work as a part of a team establishing aircraft preparedness for Owner and Charter flights, maximizing aircraft availability while maintaining the company standard of excellence. The ideal candidate is dependable, adaptable, professional, and committed to upholding the highest standards of safety and service.

You must possess SkyShare's core values:

• Fueled by Passion: Approaches work with energy, enthusiasm, and a commitment to excellence. Demonstrates a love for aviation and a drive to deliver exceptional results.
• Team Alignment: Works collaboratively across departments, aligning goals and actions with the broader team to ensure seamless operations.
• Deliver the Wow: Creates memorable and high-impact experiences for customers, colleagues, and partners by exceeding expectations.
• Solutions Focused: Approaches challenges with a proactive, problem-solving mindset to ensure efficiency and effectiveness.

Job Responsibilities:

• Coordinate client services such as rental cars, hotel reservations, and catering for inbound and outbound aircraft
• Work closely with line service personnel and pilots to ensure all our clients’ needs are met
• Process customer purchases and fuel transactions
• Answer all incoming calls, while taking detailed messages when someone isn’t available or transferring according to the client's needs
• Ensure all areas of our facility are in good, clean condition following a daily and weekly cleaning list
• Coordinate services for aircraft, such as hangar space and fuel requests
• Establish and maintain a professional relationship with clients, paying careful attention to clients’ preferences and needs
• Assist other departments when needed

Qualifications:

• Minimum age of 18 years old
• Valid driver’s license and ability to meet company insurance requirements
• Ability to lift up to 50 pounds and perform physical tasks safely and consistently
• Willingness to work days, nights, weekends, holidays, and on-call shifts as needed
• Must be able to pass a drug test and background check prior to hire

Personal/Character Requirements:

• Adaptability and Change Management: Exhibits a safety-first mindset and the ability to adapt quickly to changing environments and demands.
• Effective Communication: Demonstrates exceptional oral, written, and interpersonal skills, ensuring professionalism and clarity in all interactions.
• Responsiveness: Possesses excellent decision-making and problem-solving skills, consistently demonstrating high accountability in all actions.

Skills:

• Experience cleaning/detailing aircraft or automobiles for high-end clients
• Professional appearance and attitude
• Ability to work as part of a team and independently, in a high-stress and fast-paced environment, and perform multiple tasks while paying close attention to detail
• Highly motivated and organized with excellent verbal and written communication skills
• Ability to prioritize individual tasks to completion in a multi-task environment
• Demonstrates excellent customer service skills with all customers, owners, co-workers, and management
• Ability to maintain strict confidentiality in all cases involving clients, client aircraft operations, and when dealing with sensitive or security issues
• Aviation Experience preferred (but not required)

Salary, Schedule, and Perks:

• Salary: $19/hr
• Schedule: Full-Time 40 hrs/week
  • Thurs-Mon or Fri-Tues
  • (Mon-Fri during training)
• Health Benefits: Medical, Dental, and Vision plans available
• Life Insurance: Employer-paid for your peace of mind, with optional additional coverage available
• Retirement: 401(k) Plan with employer match options
• Time Off: Competitive paid time off policy
• Travel Perks: Enjoy free flights on unoccupied trips

Location:

• This position will be based primarily in SLC, with occasional travel to our OGD office.

To learn more about SkyShare and explore our open positions, please visit our website at www.SkyShare.com.

Salary : $19