What are the responsibilities and job description for the Customer Service Representative position at Skyport Jackson?
Job Overview
Working at a private airport can be a very rewarding job. We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is vital in creating a welcoming atmosphere for our clients and managing the front office operations efficiently. The ideal candidate will possess excellent customer service skills, be detail-oriented, and have experience in office management or reception duties.
Duties
- Greet and assist visitors in a professional and courteous manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Schedule appointments and manage calendars for staff members.
- Perform data entry tasks accurately to maintain up-to-date records.
- Handle administrative tasks such as filing, faxing, and photocopying documents.
- Maintain a clean and organized front desk area.
- Assist with billing inquiries and coordinate with the dental or medical staff as needed.
- Ensure confidentiality of sensitive information in compliance with privacy regulations.
Skills
- Proven experience as a receptionist or in a similar role, preferably as a dental or medical receptionist.
- Strong customer service skills with the ability to communicate effectively with clients and team members.
- Proficiency in office software applications (e.g., Microsoft Office Suite) and data entry skills.
- Excellent calendar management abilities to coordinate appointments efficiently.
- Bilingual skills are a plus, enhancing communication with diverse clientele.
- Familiarity with personal assistant duties is advantageous for supporting executives or managers.
- Ability to multitask, prioritize responsibilities, and work well under pressure in a fast-paced environment.
Join us as we strive to provide exceptional service while maintaining an efficient front office operation!
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Flexible schedule
Ability to Commute:
- Jackson, MS 39209 (Required)
Ability to Relocate:
- Jackson, MS 39209: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18