Digital Sales Specialist

Are you looking to make a significant impact in the financial industry? As a full-time Digital Sales Specialist at SkyOne Federal Credit Union in Hawthorne, CA, you will play a key role in enhancing the member experience through innovative digital solutions. This onsite position allows you to collaborate closely with a passionate team dedicated to performance and accountability.

You will leverage cutting-edge technology to deliver meaningful financial solutions tailored to our members' needs, all while upholding our core values of integrity and respect. This is your chance to influence positive change in people's lives while growing your skill set in a dynamic environment. Join us in our mission of creating effortless experiences for our members and be part of a culture that champions innovation and collaboration.

Seize this opportunity to thrive in your career while making a difference!

WHAT IT'S LIKE TO BE A DIGITAL SALES SPECIALIST

Being a Digital Sales Specialist is like being at the forefront of a digital transformation. Unlike traditional marketing roles that focus on brand awareness, this role is all about performance, growth, and measurable impact. It's fast-paced, data-driven, and deeply strategic.

As a Digital Sales Specialist, you're responsible for driving member acquisition and engagement through a wide range of digital channels-like online banking, the website, email, SMS, paid media, and social media communities. You're constantly analyzing the digital sales funnel, identifying opportunities to convert prospects into loyal members, and optimizing every touchpoint to improve results.

It's a role that blends creativity with analytics. You need to understand what motivates people, how they behave online, and how to craft digital experiences that lead to action. Every campaign, every click, and every conversion is a chance to grow the credit union's reach and deepen relationships with members.

Ultimately, it's a transformative position-one that plays a critical role in shaping the future of how the credit union connects with and serves its community in the digital age.

WHAT YOU NEED TO BE SUCCESSFUL

To be successful as a Digital Sales Specialist, you need a strong combination of strategic thinking, digital marketing expertise, and collaborative skills. This role requires the ability to develop and execute targeted digital campaigns across email, SMS, social media, online banking, and paid advertising platforms. You must be adept at designing and optimizing lead generation experiences, such as landing pages and product flows, tailored to specific products and demographics. Success also involves engaging authentically in social media communities and partnering with influencers who align with the credit union's mission to expand reach and build trust. A deep understanding of the digital sales funnel is essential, including the use of behavioral triggers, segmentation, A/B testing, retargeting, and automation to create personalized journeys that convert. You'll need to set clear performance goals, analyze campaign data, and continuously refine strategies based on insights. Collaboration with internal teams-such as Product, Lending, and Member Services-is key to aligning priorities and supporting digital-first solutions across all member touchpoints. Additionally, staying compliant with regulations and being adaptable to new projects and responsibilities are critical to thriving in this dynamic and performance-driven role.

QUALIFICATIONS

• Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent professional experience.
• Minimum of 2 years of hands-on experience with digital platforms such as HubSpot, WordPress, Meta Ads Manager, Google Analytics, Hootsuite, and similar tools.
• At least 3 years of experience in tactical digital marketing, SaaS/B2C or digital product sales, or online community growth.
• Demonstrated success in driving measurable growth through digital campaigns, social media engagement, and influencer partnerships.
• Strong strategic thinking and independent judgment, with the ability to creatively execute digital marketing initiatives.
• Proven ability to manage complex tasks including funnel optimization, performance analysis, and campaign refinement.
• Skilled in designing, testing, and optimizing campaigns, making data-driven decisions, and collaborating across teams.
• Exceptional written and verbal communication skills, with a talent for crafting persuasive, on-brand messaging.
• Highly analytical and data-driven, with the ability to translate insights into actionable strategies.
• Discreet and sound judgment in handling sensitive and confidential information.
• Committed to delivering superior member service and serving as a positive role model within the organization.
• Strong interpersonal skills and professionalism in managing confidential and sensitive matters.

JOIN US!

If you think this job is a fit for what you are looking for, great! We're excited to meet you!

Salary : $68,640 - $79,000