What are the responsibilities and job description for the Receptionist position at Skyline Harley-Davidson?
Company Overview
Skyline Harley-Davidson® is a premier motorcycle dealership located in Winchester, VA, dedicated to providing exceptional customer service and a wide range of Harley-Davidson® motorcycles. With over 30 years of combined experience, our team is passionate about helping customers find their perfect bike while fostering lasting relationships rooted in honesty and integrity.
Summary
As a Service Receptionist at Skyline Harley-Davidson®, you will be the first point of contact for our service customers, providing them with a warm welcome and assisting with their inquiries. This role is vital to our mission of delivering world-class customer service and ensuring that every visitor feels valued and appreciated.
Responsibilities
- Greet customers warmly and assist them with inquiries in person or over the phone.
- Manage phone systems effectively to ensure clear communication.
- Maintain an organized desk area and manage office supplies.
- Assist with scheduling appointments and coordinating services as needed.
- Provide administrative support to team members as required.
- Handle customer transactions accurately and efficiently.
- Ensure all customer information is recorded accurately in the system.
Requirements
- Proven experience as a receptionist or in a similar role preferred.
- Heavy out bound phone call volume, returning messages, updating customers
- Excellent phone etiquette and communication skills.
- Strong organizational skills with attention to detail.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Familiarity with office management procedures and basic computer skills.
If you’re ready to join a passionate team that values personal freedom and customer satisfaction, we invite you to apply today at Skyline Harley-Davidson®!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Winchester, VA 22602 (Required)
Ability to Relocate:
- Winchester, VA 22602: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
