Patient Scheduling Representative

Have you been looking for a place to grow your skillset? Or perhaps you are looking for a place to develop your career surrounded by a diverse group where employees feel a sense of belonging.

At Skyline Gastroenterology of West TN, we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience – from our patients to our colleagues.

If you are interested in joining our culture, we’re looking for a full-time Patient Scheduling Representative for our clinic. Must have previous experience working in a medical office setting and knowledge of medical terminology, previous scheduling experience is a bonus.

A little about us:

Skyline Gastro is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time.

We are powered by One GI®, a true collaboration of the very best clinical and business minds – which enables us to focus on what’s truly important – our patients.

Snapshot of Daily Duties

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow up appointments after clinic and endo.

The Must Haves

• High School Diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.

Discover the Amazing Benefits We Offer:

• Excellent paid time off for a healthy work/life balance.
• We want to help you with your retirement, with our generous 401k plan. We will match 100% of the first 3% that you contribute, and 50% of the next 2% of your eligible contributions.
• Looking to further your education, we want to help! We offer education reimbursement, up to $10,000 per year (depending on employment status).
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• 100% Employer paid Short Term and Long Term Disability Insurance.
• After landing your job, why not bring a friend on board? Refer someone you know to One GI®, and not only will they get a fantastic opportunity, but you'll also score a cool $500 referral bonus. It's a win-win!