What are the responsibilities and job description for the Seasonal Scale Operator position at Skyland Grain LLC?
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With roots from one of our parent companies dating back to 1915, Skyland Grain, LLC is a grain farmers co-op providing producers with the supplies and services their operations need to succeed today and in the future. Visit our website at www.skylandgrain.com today to learn more! We offer competitive compensation and benefit packages!
ABOUT THE POSITION
The Seasonal Scale Operator position is responsible for the customer service functions within the assigned location(s). This position is currently a seasonal/temporary role. A description of the duties includes:
- Operate the scale to weigh in-bound and out-bound trucks;
- Complete all applicable paperwork accurately and timely;
- Greets employees, members, and visitors in courteous manner when they enter the office;
- Files, types and performs other office support activities;
- Answers telephone in a professional manner and assists customers with sales, questions or complaints;
- Keeps work area neat and clean;
- Responsible for maintaining clean facilities, and complying with all state and federal regulations pertaining to a safe workplace, housekeeping, and all activities that require regulation compliance;
- Attends training and safety meetings;
- Provides excellent customer service by managing difficult or emotional situations; responding promptly to customer needs, resolving questions, complaints and concerns immediately and meeting commitments;
- Effectively communicates by verbal and written means with customers, employees and management;
- Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements;
- Present a clean and professional appearance;
- Employee is required to perform all other duties as directed by the supervisor.
POSITION REQUIREMENTS
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. This position requires basic computer operation skills.
- Ability to work evenings and weekends as needed for seasonal demands.
- Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move over 50 pounds.
- Position will occasionally be exposed to outdoor weather conditions, noise and dust/fumes.
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